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  • CECP 118: Harvard Leadership Series

    3.00 Credits
    Tompkins Cortland Community College

    Leadership requires an entirely new set of skills moderated by a different view of the organization, its people and culture. New Leaders become successful only when they master these three areas. The Harvard Leadership series brings these leadership challenges to life through the use of Harvard Business Review case studies. Topics include: -leading with emotional intelligence -strategic systems thinking -sparking high performance -confronting the tough stuff Leading with Emotional Intelligence Technical competence has long been thought to be the determining factor in advancement and has been for years a major consideration when identifying candidates for growth. While this certainly had its own merit, a changing and increasingly diverse and complex workplace now calls for a different skill set. Through recent research, it is now believed that the ability to interact with others effectively may be an even greater barometer for success with technical skills- especially in leadership positions. Emotional Intelligence has grown in popularity as a way to identify key interpersonal traits that most impact employee performance and the techniques that enable people to utilize these skills most effectively. The workshop will focus on a clear understanding of EQ and enhance the ways that leaders can use it to increase their effectiveness in accomplishing organizational goals. Confronting the "Tough Stuff" Leaders are faced with a diverse set of challenges every day and are required to make decisions swiftly. Among the most "tricky" of these are those emotionally charged situations that call for a cool head and heart. They may relate to a workplace issue, yet they invariably connect with interpersonal issues as well. These situations may include managing arguments, handling discipline problems, schedule conflicts, hygiene, ethical issues and client dissatisfaction to name a few. Handling them professionally requires poise and skill. This workshop addresses some of these tough situations and provides tools to deal with them effectively. Raising the Bar Inspiring consistent levels of performance in otheres has always been an ongoing challenge of leadership. We know from extensive research that many people operate below their full potential and capabilities, and in many cases, may not even be fully aware of this shortfall. This workshop will explore the fascinating world of motivation- what is is, what enhances it and what will maintain it at peak levels. Participants will explore differing approaches to accurately identify key motivators in an individual and connect them to attaining higher levels of performance. Through the use of case studies, participants will learn how to apply these techniques to actual workplace situations. Facilitating Organizational Change It is no secret that the business world is very much involvedin a dramatic pace of change. Organizations are required to respond to customers rapidly, incorporate new technologies, and implement continuous improvements in their operations. The speed at which employees must react to these changes is blinding and unsettling. One of the best ways to facilitate change is through effective leaders who understand the impact of these forces on the individual employee and to develop practical tools to help people through the transition. This workshop focuses on the development of these tools, so that change can take place in a smoother and less disruptive manner. Facilitated by a veteran of leadership in the private sector, and trainer with an excellent reputation for bringing theory into line with reality, this series will give you the chance to test your leadership instincts and to hone your skills.
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  • CECP 119: Harvard Business Review Series II

    3.00 Credits
    Tompkins Cortland Community College

    Leadership requires an entirely new set of skills informed by an enlightened view of the organization, its people and culture. New leaders become successful only when they master these three areas. The Harvard Leadership Series brings these leadership challenges to life through the use of Harvard Business Review case studies Topics include: Orchestrating Cross-Functional Initiatives: Project Teams and Task Forces Increasingly, people are being called on to interface with others outside of their immediate work group. While cross-departmental teamwork brings many benefits, to achieving a smooth coordination of tasks among individuals requires specific and enhanced skills. During this session, we will examine ways to develop interpersonal communication and problem solving skills specific to this type of workgroup environment. We will utilize a series of small and large group exercises, case studies and role-plays that provide opportunities to practice newly acquired skills in a safe and engaging way, while building positive work relationships. Activities can be designed around actual workplace experiences.
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  • CECP 120: Strength-Based Empower Skills For Leader

    3.00 Credits
    Tompkins Cortland Community College

    Successful completion results in NYS credential through Cornell University. Emerging approaches to organizational management emphasize strengths, collaboration and self-determination. This curriculum is based on the nationally recognized and NYS-endorsed Family Development Credentialing training for front line family workers (see CECP 108 01). The theory and practice of a strength-based approach reaches beyond family work to the supervisor, department heads, organization or business leaders, and ultimately community decision-makers. Seminar Topics are: *Family Development Principals & Empowered Workplaces *Transforming Organizations through Empowerment *Leadership and Self-Empowerment *Supervising with Skill and Heart *Cultural Competence
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  • CECP 121: Harvard Business Review Series III

    3.00 Credits
    Tompkins Cortland Community College

    Why does this powerful program represent the best in leadership development and training TC3.biz does training best- and here's how we do it: *We use carefully selected case studies as the basis for learning and discussion *You will have the added benefit of being able to discuss the application of the key skills in actual workplace situations with other managers like you *You will learn how you can harness the talents of your work teams and keep them focused on their goals *We'll focus on the building blocks of employment performance engagement including: *Achieving win/ win outcomes through effective negotiation *Developing the unique mentor/mentee partnership *Constructive confrontation and collaboration *Attracting, developing and retaining your best contributors
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  • CECP 123: Fund HR Mang:What every needs to know

    3.00 Credits
    Tompkins Cortland Community College

    Whether your are new to the HR profession, have assumed new responsibilities, need to familiarize yourself with new policies and best practices, or have been "winging it", this series of classes will give you a solid grasp of this rapidly evolving field. Supervisors and managers, these workshops will help you to partner effectively with the HR function in your organization, and insure that you are all "on the same page", especially in regard to consistent, fair and legal practices. Workshops will provide you with information, tools and materials that you can put to use as soon as you get back to the office, and will be highly interactive.
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  • CECP 124: TC3 Hospitality Service Certificate

    3.00 Credits
    Tompkins Cortland Community College

    Build knowledge about the hospitality industry and apply those skills at work. The TC3 Hopitality Services Certificate is designed for current or future hospitality employees wanting to expand their competence and improve delivery of excellent coustomer service. Increased competition and sophistication in sevice standards has caused an increased demand for better-qualified hospitality service professionals. TC3 has a 30-year reputation of training hospitality leaders. Utilizing this strength, TC3 has designed this program collaboratively with hopitality industry leaders, employers, and educators. Completion of all six required workshops will result in the Hospitality Services Certificate, two NYS ServSafe certificates, and as many as six college credits for participants deciding to obtain a Hotel and Restaurant Management degree at TC3.
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  • CEESL 1: Intensive ESOL

    3.00 Credits
    Tompkins Cortland Community College

    No course description available
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  • CEG 368: Mastery of Business Applications

    5.00 Credits
    Tompkins Cortland Community College

    It has been stated that 'a project is a problem scheduled for solution'. The last course expands upon this statement as we look at a project as much more than just buying software and putting an engineer in charge. The last topic concerns the number one resource, people. Some have said it would be so easy 'if it wasn't for the people.' Through an understanding of organizational behavior and the exercising of proper leadership, people can truly become the number one resource.
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  • CEHL 101: Infection Control & Barrier Precautions

    3.00 Credits
    Tompkins Cortland Community College

    This course fulfills the training requirements of Chapter 786 of the Laws of New York, 1992, for physicians, physician assistants, dentists, dental hygienists, LPNs, optometrists, podiatrists, and RNs for infection control and barrier precautions prior to issuance of their license or renewal of registration. Topics include: * professional responsibility for infection control * modes and mechanisms of disease transmission and strategies for infection control * selection and use of barriers and personal protective equipment * prevention and control of communicable diseases in health care workers * creation and maintenance of a safe patient care environment * infection control for drug resistant organisms * review of Hepatitis C * new guidelines for Tuberculosis prevention * PEP protocol for needlestick injuries Note: Re-certification is required every four years.
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