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HTE 109: Food and Beverage Operations Management
3.00 Credits
Community College of Allegheny County
This course introduces students to the operations and management of retail and institutional food and beverage service. Emphasis is placed on service concepts and systems. Segments of the industry including quick service, limited service, casual theme, fine dining, institutional, school, healthcare and specialty foodservice are discussed. Menu development, alcoholic and non-alcoholic beverages, place settings and the importance of guest satisfaction are discussed.
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HTE 109 - Food and Beverage Operations Management
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HTE 120: Legal Issues in Hospitality
3.00 Credits
Community College of Allegheny County
In this course, students are introduced to the application of law in lodging, foodservice, tourism and event planning industries. Emphasis is placed on types of law, judicial structure and trial procedures, legal duties of innkeepers and guests, negligence and other torts, contract law, civil rights and public accommodations, employment law and food and alcohol service liability.
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HTE 120 - Legal Issues in Hospitality
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HTE 125: Professional Development in the Hospitality Industry
3.00 Credits
Community College of Allegheny County
In this course, students enhance career and professional development skills to become competitive in the tourism, hospitality and event industries. Reflective, reflexive and critical analysis of personal, academic and professional development are included. Students develop skills, attributes and prospects for employment in these competitive industries. Emphasis is placed on employer needs in tourism, hospitality and events sectors.
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HTE 125 - Professional Development in the Hospitality Industry
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HTE 126: Hospitality Organizational Behavior
3.00 Credits
Community College of Allegheny County
In this course, students are introduced to concepts and skills for providing outstanding guest relations. This includes building problem solving skills, effective communications, dealing with challenging guests and cultural components of guest interactions and service excellence. Guest relations goals, importance of guest relations to business success and current trends and practices in hospitality, tourism and event planning are included.
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HTE 126 - Hospitality Organizational Behavior
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HTE 130: Hospitality Event Planning
3.00 Credits
Community College of Allegheny County
This course introduces students to concepts related to the planning and operation of events within the hospitality industry including conventions, trade shows, professional meetings and foodservice events. Emphasis is placed on methods of marketing, selling, organizing and producing conventions, events and trade shows that increase financial and environmental value. Upon completion, student are able to demonstrate an understanding of management principles for multi-function, multi-day conferences and events.
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HTE 130 - Hospitality Event Planning
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HTE 140: Tourism Destinations
3.00 Credits
Community College of Allegheny County
In this course students explore worldwide tourism destinations and examine principles of geography and how they relate to tourist demand, supply and transportation. Market categories of tourism and demand are discussed, including physical attractions and various types of destinations. Students examine the organization of tourism and the tourist area life cycle.
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HTE 140 - Tourism Destinations
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HTE 203: Hospitality Sales and Marketing
3.00 Credits
Community College of Allegheny County
This courses encompasses the management, marketing and operations of restaurants and other foodservices, lodging, attractions, recreation events and travel-related services. Students apply marketing principles, theories and concepts in developing marketing strategies for hospitality and tourism organizations. Emphasis is placed on marketing mix, market segmentation and analysis, sales planning and public relations
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HTE 203 - Hospitality Sales and Marketing
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HTE 212: Sustainability in Hospitality
3.00 Credits
Community College of Allegheny County
This course introduces students to the concept of sustainability and its relevance to contemporary society within the tourism, hospitality and event sectors. Students examine the potential positive and negative impacts of tourism, hospitality and events on communities, economies and the environment. Students explore strategies based on the principles of sustainable development.
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HTE 212 - Sustainability in Hospitality
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HTE 240: Commercial Recreation and Tourism
3.00 Credits
Community College of Allegheny County
This course introduces students to the scope and characteristics of the management aspects and trends of the commercial recreation and tourism industry. Students explore the implications of leisure values in society. The role that various organizations have played in the tourism, recreation, sport and park industries are discussed. Entrepreneurial strategies for business start-ups such as the steps of the feasibility study, operations management and specific types of programs in commercial recreation and tourism are also explored.
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HTE 240 - Commercial Recreation and Tourism
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HTE 241: Contemporary Travel and Tourism Management
3.00 Credits
Community College of Allegheny County
In this course, students explore tourism as a global industry that drives economic, social and environmental change. Tourism and its various sectors such as accommodation, attractions, activities and events are discussed. The history of tourism, key tourism drivers, the industry's organizational structure and sustainable tourism are examined. Students investigate visitor segments, categories of travel, niche tourism and the importance of visitor experiences.
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HTE 241 - Contemporary Travel and Tourism Management
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