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Course Criteria
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3.00 Credits
The course includes an in-depth exploration of topics such as communication, group dynamics, group roles, team building, power and politics, leadership, and negotiation and conflict resolution. In addition, issues of organizational culture and diversity are examined. Through readings, discussions, class activities and projects, students learn how to be effective organizational communicators, team members and leaders. Students also gain an understanding of culture and diversity issues, and how to effectively manage them. Prerequisites: MGMT-301, junior status
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3.00 Credits
Consideration of selected relevant issues in management and society that are of serious interest to students and faculty, such as technology of the future, impact of data banks, management and public policy, planning systems, education and human resources. Prerequisites: senior status, faculty recommendation and 3.5 or better G.P.A.
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3.00 Credits
This is a course in organizational politics - power, influence, conflict and conflict management. It has two goals: first, to develop students' skills in recognizing politics and conflict situations; and second, to teach students to use negotiating to achieve personal organizational goals. Through readings, discussion and role-plays, a wide range of conflict and negotiating contexts will be considered. These include situations in interpersonal, interorganizational and union-management relationships. Prerequisites: MGMT-301, junior status
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3.00 Credits
An analysis of the managerial process as it relates to the planning, organizing, staffing, directing and controlling of health care services. The techniques of effective decision making and problem solving are addressed. A systems orientation, as it applies to the health care services organization, forms the theoretical basis of the course. Only available in the evening. Note: For students in the B.S. for Health Services Management program. This course replaces MGMT-301 Principles of Management as a prerequisite for subsequent courses.
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3.00 Credits
This course surveys the roles, policies and procedures of human resource management (HRM) in organizations today. Students learn the steps to staff and motivate a workforce, and appreciate the role of quantitative and qualitative decision making in HRM. Course materials deal with environmental impacts on HRM, equal employment opportunity, human resource planning, selection, performance evaluation, wage and salary administration, training and other relevant topics. Prerequisites: MGMT-301, junior status
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3.00 Credits
The principles of Total Quality Management (TQM) are becoming the standards of practice for businesses. This course explores the history of TQM and the principles of Deming and the other major contributors to current TQM practices. How businesses use TQM principles to improve processes, products and services, involve all employees and gain a competitive edge will be studied. The application of TQM to a variety of industries will be explored. Prerequisites: MATH-321 or STAT-201; MGMT-301; MKTG- 102; pre- or coregistration in MATH-321 or STAT-201
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3.00 Credits
The purpose of this course is to explore the current trends in health care and issues affecting the organizational changes in the industry with regard to delivery of health care services in a wide variety of settings. Topics will include history of U.S. health care, current reform proposals, universal health care insurance, ethical issues, gerontological issues, labor relations and the changing workforce in health care and comparative perspectives of health care delivery in other countries. Only available in the evening. Prerequisites: MGMT-301 or MGMT-316, junior status
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3.00 Credits
This Continuing and Professional Studies Core course deals with current controversial issues in organizational ethics. The course will be conducted as a seminar. Students will research specific topics and present this information to other seminar members.
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3.00 Credits
This course is designed to provide participants with an understanding of the concepts, components and activities related to designing, implementing and administering a compensation and benefits program. The compensation policies of internal consistency, external competitiveness, employee contribution and plan administration will be examined in detail. Techniques explored are job analysis, job description, job evaluation, market surveying, pay policy-line derivation, incentive programs, planning and budgetary controls. Only available in the evening. Prerequisite: MGMT-301
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3.00 Credits
This Continuing and Professional Studies Core course is designed to increase awareness and broaden both knowledge base and application of leadership theory, trends, and applications. Individual leadership styles will be assessed with a focus on viably integrating a full range of leadership skills within the rapidly changing workplace. Designed to provide students with knowledge regarding the managerial process, planning, organization, strategic leadership and change-oriented leadership. Theories related to organizational structure, competition, leadership, management strategy, communication and social responsibility will be examined.
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