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Institution:
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Philadelphia University
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Subject:
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Description:
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The principles of Total Quality Management (TQM) are becoming the standards of practice for businesses. This course explores the history of TQM and the principles of Deming and the other major contributors to current TQM practices. How businesses use TQM principles to improve processes, products and services, involve all employees and gain a competitive edge will be studied. The application of TQM to a variety of industries will be explored. Prerequisites: MATH-321 or STAT-201; MGMT-301; MKTG- 102; pre- or coregistration in MATH-321 or STAT-201
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(215) 951-2700
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Regional Accreditation:
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Middle States Association of Colleges and Schools
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Calendar System:
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Semester
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