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Course Criteria
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2.00 Credits
Credits: 2 Prerequisite: none This course will introduce students to ethical topics and situations that exist in, and are possibly unique to, information technology. Actual case studies will be explored, and students will earn practical advice on how to deal with these issues if they arise. Topics covered will include a definition of ethics, ethics for IT professionals and users, computer crime, internet crime, privacy laws, constitutional freedoms, intellectual property, software development, employment issues, and industry codes of ethics. Career Preparation: The studies in this course will help students prepare for careers such as Computer Support Specialist, PC Repair Technician, Network Administrator, Network Engineer, Systems Analyst, Systems Engineer, IS Manager and CIO. Transfer Curriculum Goal(s): none
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3.00 Credits
Credits: 3 Prerequisite: none This course provides an overview of microcomputer user support responsibilities. This course provides students with a comprehensive understanding of the help desk environment and the knowledge, skills, and abilities necessary to work in the user support industry. Students will learn problem- solving, communication skills, working individually and in teams. Troubleshooting strategies and tools will be analyzed and used. Studies include historical changes in computer use, end-user application support, help systems, communication strategies, customer satisfaction techniques, evaluation techniques, industry and organizational standards, needs assessments and documentation. Career Preparation: The studies in this course will help students prepare for careers in technology support such as Computer Support Specialist, Help Desk Technician, and Information Technology Specialist. Certification Preparation: none Transfer Curriculum Goal(s): none
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4.00 Credits
Credits: 4 Prerequisite: none This course addresses many of the objectives of the CompTIA A+ Essentials (220-601) and A+ PC Technician (220-602, 220-603, and 220-604) Certification Exams, and introduces students to the operation, diagnosis, troubleshooting, and simple maintenance of microcomputer components. Topics include hardware compatibility, system architecture, memory, storage, expansion devices, peripherals, customer service, safety, and preventative maintenance. Career Preparation: The studies in this course will help students prepare for careers such as Computer Support Specialist, PC Repair Technician, Network Administrator, Network Engineer, Systems Analyst, and Systems Engineer. Certification Preparation: Optional. CompTIA A+ Essentials (220-601) and A+ PC Technician (220-602, 220-603, and 220-604). Transfer Curriculum Goal(s): none
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4.00 Credits
Credits: 4 Prerequisite: none This course is one of a series of Microsoft System Administration and Engineering courses that help prepare students for the Microsoft Certified Systems Administrator - MCSA - and Microsoft Certified Systems Engineer - MCSE - industry certification. This course provides individuals who are new to Microsoft Windows product client/server networking technologies with the knowledge necessary to understand and identify the tasks involved in supporting Microsoft Windows based networks. This course will introduce networking terminology, LANs and WANs, client/server networks, peer-to-peer networks, communication protocols, communication devices, OSI model, IEEE standards, media, cabling, network topologies, Ethernet, TCP/IP, IP Addressing, connectivity devices, disaster recovery. Career Preparation: The studies in this course will help students prepare for careers in Networking such as MCSE, MCSA, Network Administrator, Network Engineer, Systems Analyst, LAN Administrator, WAN Administrator and Systems Engineer. Certification Preparation: Optional. Network + N10-0032 Transfer Curriculum Goal(s): none
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4.00 Credits
Credits: 4 Prerequisite: none This course is one of a series of Microsoft System Engineering courses that help prepare students for the Microsoft Certified Systems Engineer (MCSE) industry certification. This course provides students with the knowledge and skills necessary to design a Microsoft Windows 2003 directory services infrastructure in an enterprise network. Strategies are presented to assist the student in identifying the information technology needs of an organization, and then designing an Active Directory structure that meets those needs. Career Preparation: The studies in this course will help students prepare for careers in Networking such as MCSE, Network Administrator, Network Engineer, Systems Analyst, LAN Administrator, WAN Administrator and Systems Engineer. Certification Preparation: Optional. Microsoft 70-297 Transfer Curriculum Goal(s): none
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4.00 Credits
Credits: 4 Prerequisite: none This course is one of a series of Microsoft System Administration and Engineering courses that help prepare students for the Microsoft Certified Systems Administrator - MCSA - and Microsoft Certified Systems Engineer - MCSE - industry certification. This course provides students with the knowledge and skills necessary to install and configure Microsoft Windows XP Professional on stand-alone and client computers that are part of a workgroup or domain. This course focuses on installation, configuration, and management of client computers in a network environment and the skills to administer upgrades, migration paths, disk structure, permissions, sharing, and other security issues related to file systems. Career Preparation: The studies in this course will help students prepare for careers in Networking such as MCSE, MCSA, Network Administrator, Network Engineer, Systems Analyst, LAN Administrator, WAN Administrator and Systems Engineer. Certification Preparation: Optional. Microsoft 70-620270 Transfer Curriculum Goal(s): none
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4.00 Credits
Credits: 4 Prerequisite: none This course is one of a series of Microsoft System Administration and Engineering courses that help prepare students for the Microsoft Certified Systems Administrator - MCSA - and Microsoft Certified Systems Engineer - MCSE - industry certification. This course provides students with the knowledge and skills necessary to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment. These tasks include managing user, computer, and group accounts; managing access to network resources; managing printers; managing an organizational unit in a network based on Active Directory directory service; and implementing Group Policy to manage users and computers. Career Preparation: The studies in this course will help students prepare for careers in Networking such as MCSE, MCSA, Network Administrator, Network Engineer, Systems Analyst, LAN Administrator, WAN Administrator and Systems Engineer. Certification Preparation: Optional. Microsoft 70-290 Transfer Curriculum Goal(s): none
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4.00 Credits
Credits: 4 Prerequisite: none This course is one of a series of Microsoft System Administration and Engineering courses that help prepare students for the Microsoft Certified Systems Administrator MCSA - and Microsoft Certified Systems Engineer MCSE - industry certification. This course provides students with the knowledge and skills to implement, manage, and maintain a Microsoft Windows Server network infrastructure. These tasks include implementing routing; implementing, managing, and maintaining Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Windows Internet Name Service (WINS); securing Internet Protocol (IP) traffic with Internet Protocol security (IPSec) and certificates; implementing a network access infrastructure by configuring the connections for remote access clients; and managing and monitoring network access. Career Preparation: The studies in this course will help students prepare for careers in Networking such as MCSE, MCSA, Network Administrator, Network Engineer, Systems Analyst, LAN Administrator, WAN Administrator and Systems Engineer. Certification Preparation: Optional. Microsoft 70-291 Transfer Curriculum Goal(s): none
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3.00 Credits
Credits: 3 Prerequisite: none This course will introduce students to the historical, technological, business, social and psychological aspects of the video game industry. Topics covered will include: history of video games, major video game hardware and software manufacturers, video game types, game genres, careers within the video game industry, what makes a good video game good, designing and setting up a LAN for video game play, designing and customizing a gaming PC, and social responsibilities. Transfer Curriculum Goal(s): none
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3.00 Credits
Credits: 3 Prerequisite: none This course addresses the subjects covered by the CompTIA e-Biz+ Certification Exam, and is designed to introduce students to the world of e-commerce. Topics covered include: an introduction to electronic commerce, technology infrastructure, selling on the web, marketing on the web, business to business solutions, web auctions, virtual communities, web portals, e-commerce environment, web server architecture, e-commerce software and utilities, security and security threats, planning, and payment systems. Career Preparation: The studies in this course will help students prepare for careers in data communication such as Computer Support Specialist, Network Administrator, Network Engineer, Systems Analyst, Systems Engineer, Business Analyst, Web Designer, Web Site Host, and CIO. Transfer Curriculum Goal(s): none
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