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Course Criteria
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4.00 Credits
The Internship (400 hours of paid employment) is designed to provide the student with supervised on-the-job training. A contract between the college, student, and employer provides the groundwork. Objectives, evaluations, written log, and a study of the organization are designed to provide a realistic learning experience. Prerequisite: Faculty approval
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3.00 Credits
An in-depth study of the management of both the Service Department and the Body Shop of American franchised automobile dealers. The class will emphasize repair order generation and control, shop utilization, scheduling of work, selection and motivation of employees, technician productivity and efficiency, Body Shop estimating techniques and dealing with insurance companies. This course also will utilize the ERA computer system. Prerequisite: Completion of Automotive Marketing Associate Degree level courses; third year transfer students may complete lower and upper division courses concurrently.
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3.00 Credits
This course covers in-depth the Parts Department of American franchise automobile dealerships. The course will emphasize selection and motivation of employees, parts inventory control, the relationship between the parts and service departments, retail counter sales, wholesale parts sales, inventory ordering and turn, stock and non-stock parts numbers, level of service, stock order performance, and part phase-in/phase-out criteria. This course also will utilize the ERA computer system. Prerequisite: Completion of Automotive Marketing Associate Degree level courses; third year transfer students may complete lower and upper division courses concurrently.
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4.00 Credits
An in-depth study of the management of the Parts and Service Departments, with special emphasis on the control of inventory and the selection and motivation of personnel. The ERA computer system will be utilized. Prerequisite: Completion of Automotive Marketing Associate Degree level courses; third-year transfer students may complete lower and upper division courses concurrently.
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4.00 Credits
An in-depth study of the finance and insurance department of the dealer ship, with special emphasis on the knowledge of the products offered in these departments and their profit potential. Prerequisite: Completion of Automotive Marketing Associate Degree level courses; third-year transfer students may complete lower and upper division courses concurrently.
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4.00 Credits
Application of the basic accounting principles to the retail automobile dealership. Transactions are traced from the source documents through the accounting records to the financial statements. Students will prepare and analyze all standard dealership operating and reporting documents. Included in the course will be exposure to computerized accounting through the use of an ERA computer system. Prerequisites: ACC 102; AM 102, 132, 261 and 262; and CSM 100.
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1.00 Credits
A period of observation and/or job shadowing in a work environment, typically unpaid, and requiring a written report for the responsible Professor.
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1.00 Credits
A period of observation and/or job shadowing in a work environment, typically unpaid, and requiring a written report for the responsible Professor.
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3.00 Credits
This course focuses on the uniqueness and diversity of American franchise automobile dealerships in a major metropolitan market. The student will gain an understanding of dealership design, management and operation, customer relations, inventory control, and other dealership activities through visitation and observation of dealerships in operation, and by talking directly to dealers and managers at various dealerships. The class will visit a minimum of six dealerships during the term. Attention will be given to comparing and contrasting different dynamics of dealership operation such as size (large versus small), brand, (import versus domestic), and age (older versus newer). The student will be required to select one dealership for an in-depth case study.
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4.00 Credits
Dealership accounting practices, EDP applications, preparation, analysis, and interpretation of financial reports. Role and functions of the business office. Forecasting and budgeting, expense control, wholesale and retail financing, and the dealership insurance program. Prerequisites: ACC 102; AM 261, 262, 263 and 362.
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