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Course Criteria
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3.00 Credits
Prerequisite: ITS 2190 Students gain the knowledge and skills to successfully plan, implement, and troubleshoot a Microsoft Windows Server 2003 Active Directory Service Infrastructure. Focus will be on a Windows Server 2003 directory service environment, including forest and domain structure, domain name system (DNS), site topology and replication, organizational unit structure and delegation of administration, group policy, and user, group, and computer account strategies. Course fee: $250.00
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3.00 Credits
Prerequisite: ITS 2190 Students learn to implement, manage, maintain, and troubleshoot security in a Windows Server 2003 network infrastructure and plan and configure a Windows Server 2003 PKI. Course fee: $250.00
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3.00 Credits
Prerequisite: ITS 1015 and ITS 1020 Students develop an understanding of fundamental data communications concepts. Current trends in data communications, such as intranets, extranets, firewalls, network operating systems, Internet telephony, wireless protocols, mobile communications, and network management for wireless technology are also discussed. Throughout this course, students are encouraged to think creatively about the applications of data communications networks. This course also assists students in becoming more aware of the types of communications networks in use in the business world. Furthermore, students will foster an appreciation of the Internet and use it as a repository of information. Credit for this course may be earned through departmental examination.
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3.00 Credits
Prerequisite: ITS 2190 Students gain the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250-5,000 seats) messaging environment. Course fee: $250.00
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3.00 Credits
Prerequisite: ITS 1015 and ITS 1020 Students will learn the operation of help desks and computer information centers, focusing on the use of software packages, interfacing with users, entry of data, and the reporting of technical problems. Students are introduced to the methods available to maintain their level of expertise in this rapidly changing field. Students also learn the skills required to troubleshoot a malfunctioning microcomputer or to expand its capability including how to use the powers of observation and deductive reasoning. Traits and attitudes that are important to potential employers are presented to the student. Credit for this course may be earned through departmental examination. Course fee: $15.00
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3.00 Credits
Prerequisite: ITS 1015 Students learn the fundamentals of computer graphics, the application of that knowledge in such areas as computer-aided drafting and desktop publishing, and the use of related hardware and software. This course emphasizes the computer/human interface while presenting the principles of software development for both PC and work station environments. Students will be exposed to graphic image concepts as required by artists, scientists, mathematicians, graphic designers, business professionals, and others. This course has a lab component. Credit for this course may be earned through departmental examination. Course fee: $16.00
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3.00 Credits
Prerequisite: BAD 1330 or ITS 1015 Students learn the basic concepts of decision support systems. Topics include: building and implementing a decision support system utilizing Microsoft Excel, scenario management, what-if analysis, and the use of the Excel Solver tool. Heavy emphasis is placed on using decision support systems for business decisions. Business application development techniques are applied to aid in the development of complex decision support systems. Course fee: $16.00
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3.00 Credits
Prerequisite: ITS 1015 and ITS 1020 Students learn the skills required to service and support microcomputers including diagnosing and troubleshooting hardware and software as well as upgrades and system maintenance strategies. Topics include microcomputer assembly, component installation, hard disk organization, preventive maintenance and repair, troubleshooting devices, sound and video cards, DVD/CD ROMS, keyboards, mice, printers, as well as utilizing the Internet and online services. Students learn procedures for applying diagnostic techniques and troubleshooting in a hands-on lab component. This course helps students prepare for industry certification examinations. The development of customer relations skills is emphasized. Course fee: $30.00
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3.00 Credits
Prerequisite: ITS 1110 Students learn how to create dynamic Web applications using server-side programming technologies. The student will use Visual Studio to create ASP.NET web applications that deliver dynamic content to a web site utilizing server controls and web forms. Complex data access tasks will be taught using webenabled database concepts, Relational database principles and Structured Query Language (SQL). Credit for this course may be earned through departmental examination. Course fee: $30.00
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4.00 Credits
Prerequisite: ITS 1015 taken in the same or a previous semester Students learn Cisco networking fundamentals and network terminology in this first of a four-course series of the Cisco Networking Academy Program leaving towards Cisco Certified Network Associate (CCNA) designation. Topics covered include open system interconnection (OSI) model, ethernet technologies, network media, basics of TCP/IP, IP addressing, routing fundamentals, local-area networks (LANs), wide-area networks (WANs), network cabling, and cabling tools. Handson training is provided in the use of networking software and tools that are required to troubleshoot network problems. Course fee: $100.00
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