ITS 2470 - PC Service and Support

Institution:

College of Southern Maryland

Subject:

Description:

Prerequisite: ITS 1015 and ITS 1020 Students learn the skills required to service and support microcomputers including diagnosing and troubleshooting hardware and software as well as upgrades and system maintenance strategies. Topics include microcomputer assembly, component installation, hard disk organization, preventive maintenance and repair, troubleshooting devices, sound and video cards, DVD/CD ROMS, keyboards, mice, printers, as well as utilizing the Internet and online services. Students learn procedures for applying diagnostic techniques and troubleshooting in a hands-on lab component. This course helps students prepare for industry certification examinations. The development of customer relations skills is emphasized. Course fee: $30.00

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.csmd.edu/

Phone Number:

(301) 934-2251

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.