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Course Criteria
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Portfolio Workshop Are you just starting out? Starting over? Changing careers? Come to the Poertrfolio Workshop and learn how to manage your career with personal marketing and self-promotion. The Portfolio Workshop is essential for graphic and web design professionals and indispensable for those in other careers! Be at the forefront of the job search and school application competition with techniques used by successful businesses and professional artists.
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Customer Service Excellence Pre: Co: In today's customer-oriented business environment, "people skills" are critical for personal and organization's success. This seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships, and secure an overall competitive advantage.
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Massachusetts Real Estate Brokers' Exam Preparation Pre: Co: Elect: Designed to provide knowledge and understanding of real estate principles and practices necessary to qualify the student for a position as a real estate broker. Prepares students for the Massachusetts Real Estate Broker's Examination. Includes a review of fundamental real estate principles and practices, real estate law, contract, marketing, brokerage, financing, appraisal, management, investment, development license law and math. Text required.
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EMT Basic DOT Refresher Pre: Co: Satisfying the biannual EMT-B refresher requirement, this OEMS approved course will review each of the 7 DOT EMT-B Modules: Introduction to EMS, Airway, Assessment, Trauma, Medical Emergencies, Pediatrics and Special Operations. Skill reviews will include spine immobilization, vital signs, splinting, and assessment. Attendance for the entire course is required for successful completion.
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Pre-Licensing of Property & Casualty - Insurance Licensing Pre: Co: Agents & Brokers Massachusetts state law requires insurance agents and brokers to complete 50 hours of instruction as a prerequisite to obtaining a property and casualty license from the Division of Insurance. This property and casualty insurance course satisfies your pre-licensing educational requirement and prepares you to pass the pre- licensing exam adminstered by Assessment Systems, Inc. (ASI) This course consists of 21 classroom hours and 29 home-study hours. Learn about the different types of policies, pertinent terms used in the industry, policy provisions and contract law.
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Coaching for Improved Performance Pre: Co: Coaching for Improved Performance will introduce a five-step coaching model that includes developing rapport, making objective observations, assessing, providing effective feedback, and identifying other support essential to employee success. Through demonstration, practice, and feedback, you will gain skills in all steps of the coaching process.
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Super Teams Pre: Co: The ability to develop and lead high achieving teams that produce exceptional results is an increasingly important skill in today's global environment. Learn how to create super teams with your employees to encourage trust, develop teamwork, and improve productivity. Through group exercises and self-evaluation, you will learn to accept and depend the diversity of your team members.
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Supervisor Boot Camp Pre: Co: The Supervisor Boot Camp is an intense two-day workshop that provides managers and supervisors with the essential skills they need to effectively lead in their organization.
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Landlord and Tenant Law Pre: Co: Elect: This course will study the landlord-tenant relationship, focusing on "typical" situations. We will review different types of leases, and the responsibilities and rights of both landlords and tenants. We will explore the kinds of disputes that commonly arise, and the alternatives available to both sides of the dispute. You will also learn about basic court proceedings, and how to complete the basic forms.
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An Introduction to Being a Travel Agent You will learn the basic requirements needed to enter the travel agency field. We will discuss various facets in a typical travel agent's day and the books and airline computer systems used. You will learn about highly discounted and free travel benefits available in this exciting profession where you can make your travel dreams become reality.
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