CSA 330 - Customer Service Excellence

Institution:

North Shore Community College

Subject:

CAREER DEVELOPMENT

Description:

Customer Service Excellence Pre: Co: In today's customer-oriented business environment, "people skills" are critical for personal and organization's success. This seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships, and secure an overall competitive advantage.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.northshore.edu

Phone Number:

(978) 762-4000 ext 4350

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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