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HRTM 151: Introduction to Hospitality Management
3.00 Credits
Eastern New Mexico University-Ruidoso Campus
An overview of the hospitality industry - lodging, food and beverage, tourism, events management, club and resort management.
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HRTM 151 - Introduction to Hospitality Management
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HRTM 200: Management of Food & Beverage Operations
3.00 Credits
Eastern New Mexico University-Ruidoso Campus
Introduction to concepts related to the preparation and presentation of food and beverage products. Topics covered will include the components of a dining room operation and the understanding of quality customer service; awareness of varieties of alcoholic and nonalcoholic beverages; purchasing, pricing and cost controls; and marketing.
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HRTM 200 - Management of Food & Beverage Operations
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HRTM 201: Basic Hotel and Restaurant Accounting
3.00 Credits
Eastern New Mexico University-Ruidoso Campus
This is an introductory course in accounting principles for hospitality students. The course provides a basis for understanding hospitality accounting concepts and procedures, the processing of hospitality financial data and the preparation and analysis of financial statements to aid in managerial decisions.
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HRTM 201 - Basic Hotel and Restaurant Accounting
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HRTM 205: Hospitality Supervision
3.00 Credits
Eastern New Mexico University-Ruidoso Campus
This course familiarizes students with the principles of supervision as they apply specifically to the hospitality industry. It covers topics such as supervisory and management processes, effective communications and supervisory responsibilities. Students learn about establishing productivity standards, controlling labor costs, motivating, discipline and managing conflict.
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HRTM 208: Managing Front Office & Housekeeping Operations
3.00 Credits
Eastern New Mexico University-Ruidoso Campus
This course introduces the student to the management of the critical front office and housekeeping departments. Topics include customer service, revenue management techniques, planning, organizing and staffing. Techniques for increased coordination between the two functions will also be stressed.
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HRTM 208 - Managing Front Office & Housekeeping Operations
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HRTM 210: Marketing for the Hospitality Industry
3.00 Credits
Eastern New Mexico University-Ruidoso Campus
This course familiarizes students with the essential skills of defining a service market, developing a market plan and directing personnel to follow the plan. Emphasis is on marketing in the hospitality industry and understanding segmentation, positioning and promotion in that market.
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HRTM 210 - Marketing for the Hospitality Industry
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HRTM 220: Special Attractions and Events Management
3.00 Credits
Eastern New Mexico University-Ruidoso Campus
An introduction to organizing special events from concept through completion, including planning, coordination, marketing, financing and risk management. Overview of the critical stages and function involved in staging and managing special events including meetings, conferences, entertainment, expositions, conventions and sporting events.
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HRTM 220 - Special Attractions and Events Management
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HRTM 230: Customer Service Management
3.00 Credits
Eastern New Mexico University-Ruidoso Campus
This course includes a focus on courtesy, an essential function of the hospitality industry, emphasizing personal and interpersonal relationships in a work environment. Students acquire skills in human relations and methods of improving communications. Also included is an examination of the organization and management of the hotel front office and guest service operations.
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HRTM 230 - Customer Service Management
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HRTM 235: Technology in the Hospitality Industry
3.00 Credits
Eastern New Mexico University-Ruidoso Campus
This course will provide students with skills for operating hotel management and food and beverage operations computer systems. It will expose the student to the uses and applications of computer and high-technology equipment in the hospitality industry.
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HRTM 235 - Technology in the Hospitality Industry
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HRTM 240: Catering,Restaurant and Food Management
3.00 Credits
Eastern New Mexico University-Ruidoso Campus
This course provides and overview of the restaurant industry with focus on the major segments. Emphasis is on developing plans for marketing, accounting systems, staffing, training, menu development and cost controls for restaurant operations. Other topics covered will include safety and sanitation and legal regulation in the restaurant industry.
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HRTM 240 - Catering,Restaurant and Food Management
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