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  • AOAP 116: Business English

    3.00 Credits
    San Juan College

    Provides comprehensive, relevant business preparation and review of standard English grammar, mechanics skills, and sentence structure for improved oral and written communication in the office. Semester offered: Fall and Spring
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  • AOAP 117: Business Communication

    3.00 Credits
    San Juan College

    This course focuses on the principles and strategies for effective written and oral communication in diverse office environments. Emphasis is placed on organizing ideas logically, expressing ideas correctly and persuasively, and analyzing communication problems. Prerequisites: AOAP 123 and AOAP 116 or equivalent. Semester offered: Fall and Spring.
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  • AOAP 118: Office Procedures I

    3.00 Credits
    San Juan College

    Students will learn the importance of following the proper procedures of maintaining an efficient office required in today's technologically advanced business environment. Emphasis on the importance of punctuality, neatness/dress, and responsibility, establishing procedures for basic office tasks, learning to greet clients, make travel arrangements, answer the phone, create convention/seminar arrangements, and develop well-organized resume and job interviewing techniques. Semester offered: Fall and Spring.
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  • AOAP 123: Keyboarding I

    3.00 Credits
    San Juan College

    This course enables the student to learn and/or reinforce keyboarding skills using the computer and to work toward accuracy and speed. The course also introduces fundamental word processing functions by formatting and editing basic business documents, i.e., letters, memos, and reports. Semester offered: Fall, Spring and Summer.
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  • AOAP 125: Human Relations

    3.00 Credits
    San Juan College

    Specialized training to prepare students for the job and life. Human relations PowerPoint presentations on self image, attitude adjustment, success as a team player, stress management, debt, and understanding yourself and your relationships. Semester offered: Fall and Spring.
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  • AOAP 126: Customer Relations

    3.00 Credits
    San Juan College

    A bad first impression is hard to shake. Through the use of a variety of effective teaching techniques students will discover how to provide exceptional customer service with a smile, a professional appearance and a positive attitude to avoid making the common workplace errors. Semesters offered: Fall, Spring, and Summer.
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  • AOAP 210: Word Processing I

    3.00 Credits
    San Juan College

    Through lecture, demonstration, and hands on, students will be taught how to create, print, and edit documents, format characters, format paragraphs, format documents and sections, use writing tools, maintain and print documents, manipulate tabs, format multiple-page documents, format with styles and outlining, format with special features, create and format tables, create charts and diagrams, and add visual appeal to documents. Knowledge of business formats is recommended. Prerequisite: AOAP 123 or equivalent. Semester offered: Fall, Spring and Summer.
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  • AOAP 212: Keyboarding II

    3.00 Credits
    San Juan College

    This course is designed to develop mastery of document formatting for traditional business documents-letters, memos, reports. Also emphasized are specialized documents, i.e. newsletters, news releases, merge, graphics, and meeting management documentsagenda, minutes, name badges and labels, and itinerary. Prerequisite: AOAP 123 and AOAP 210. Semester offered: Fall.
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  • AOAP 219: Office Procedures II

    3.00 Credits
    San Juan College

    This is the capstone course for the AOAP degree program. Through the use of a simulation, students will draw on and utilize the skills acquired throughout their training program and work experience to prepare documents and complete tasks like those required in today's high performance, technologically advanced office. Many of the activities completed will enhance the student's software integration skills and expose them to higher levels of analysis, problem solving, decision making, and teamwork. Prerequisites: COSC 116, AOAP 118, COSC 185 AND AOAP 252. Semester offered: Spring.
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  • AOAP 252: Word Processing II

    3.00 Credits
    San Juan College

    Specialized in-depth use of advanced word processing to include: creating footnotes and endnotes, merging documents, adding visual elements, using WordArt, creating and modifying styles, formatting macros, managing documents, creating specialized tables and indexes, preparing forms, working with shared documents and sharing data between programs. Prerequisite: AOAP 210. Semester offered: Fall and spring.
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