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Course Criteria
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1.50 Credits
Making every moment count is the surest path to living the good life. In this course, the third in the series Achieving Balance in Your Professional and Personal Life, you will begin by recognizing many of the everyday activities, interruptions, and attitudes that waste your time and, in turn, eat away at the very thing you should value most. With your time savings account thus enriched, you will then learn to hone your time management skills and achieve much greater results for the same effort.
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1.50 Credits
Think about a specific problem that you've resolved. Chances are, you weren't able to resolve it immediately. In fact, most problem resolution takes time, and so it is with change. To become skilled at making changes, you have to give yourself time. You must do the necessary work to overcome your fears and anxiety, and you must understand your personal coping style. Then you'll be better able to navigate your way through the stages of change. This course "Making the Change" will assist you in doing all the necessary work involved in change and walk you through the six stages of personal change. Upon completion, you'll be equipped to handle the organizational change that comes your way.
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1.50 Credits
Barry is new at quality control. He completed three weeks of training, but he has already made two major errors that cost of the first $3000. He is obviously upset and discouraged over his shaky start. If you were Barry's supervisor, what would you do? Situations like this one can cause managers to fret and fuss and begin talking about disciplinary action. However, leaders take a different approach. A leader would take the time to coach Barry and find out what is really going on -- perhaps determining that three weeks of training wasn't quite enough. Or perhaps discovering that Barry's mother died recently and he is struggling to concentrate. Or offering to find a mentor for Barry until the situation eases. Taking the time to evaluate a situation and making an action plan is part of the process of coaching for performance that you will explore in this course. You will learn when it is appropriate to mentor, train, counsel or discipline an employee, and you will be given guidelines and tips on how to perform each of these tasks in the most effective manner.
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1.50 Credits
To be in business means to be on a team. Every team, even if its an informal group, convenes for one purpose -- to solve problems and make decisions. In today's business world, effective business groups and teams are a key ingredient in success. By skillfully overcoming problems and making productive decisions, you'll turn your group into a community of success. In this course, you'll learn the skills necessary to first set the stage for group problem solving and decision making by recognizing the components of an effective team. You'll explore valuable strategies for improving group effectiveness, strategies that will enable you to move past groupthink and other obstacles and on to team productivity. You'll also learn how to better diagnose problems within a group setting, and then generate dynamic alternatives based on your diagnosis. Finally, you'll explore concrete ways to select the best option and make a wise, lasting business decision. You can't go it alone. This course will show you why and how to make the most of the advantages inherent in group problem solving and decision making.
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1.50 Credits
Does intelligence alone determine success? Or do self-awareness, impulse control, persistence, zeal, self- motivation, empathy, and social deftness factor heavily into the equation? While not as readily quantified as IQ, these qualities, collectively termed "emotional intelligence" often determine whether or not people excel in life, relationships, and the workplace. In this simulation, you'll test your emotional IQ to see how it affects various aspects of professional life. This simulation is based on the SkillSoft Series "Emotional Intelligence in the Workplace."
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1.50 Credits
You are a team leader in an international consulting firm which primarily serves the manufacturing industry. Your group is responsible for producing high-priced Executive Conferences, for PR and for profit. While (and because) the group's initial meetings were very profitable, the need for more dollars to fund other efforts prompted a new mandate. You must reduce production cycles in order to increase the number of conferences and the industries they target. The firm's goal: to increase profit as well as to gain exposure in new markets. While you had your concerns about implementing this strategy, you informed the eam and outlined a streamlined procedure to reduce production times. However, several months later you found production times were longer than ever before. Your supervisor decided to step in and institute financial penalties for late delivery of conference agendas and programs. She announced this while you were on vacation, and on top of that, she put one of your best content developers "on probation." Her justification: the company is a flat organization and your team members are her direct reports. The simulation begins here. Your hand-picked team is on the verge of revolt, and they want you to do something. You must find a way to balance the needs of your team with the demands of your supervisor. Realizing that things have gotten out of hand, you have decided to modify your professional style and work on a more assertive approach in order to gain and maintain control.
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1.00 Credits
Project managers are responsible for planning, developing and overseeing projects that represent major investments for their companies. To guarantee high returns on these investments, project teams need to move into high gear. In this course, you will learn tools, techniques and tips to move your project team from adequate to high performance. You will recognize the value of cultivating a new project team culture and learn how to choose the right people for your team. Next, you will become acquainted with attributes of high performance and explore a model for your superior team development.
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0.50 Credits
This course looks at the definition of management and what is required as a manager. It explores the three steps of the management process and shows why management skills are required.
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0.50 Credits
This course is part of a series of 100+ Internet courses designed to help understand human behavior in the workplace and awareness of economic, technological, social and legal issues that either facilitate or constrain efforts to achieve organizational and personal goals.
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1.00 Credits
This course is part of a series of 100+ Internet courses designed to help understand human behavior in the workplace and awareness of economic, technological, social and legal issues that either facilitate or constrain efforts to achieve organizational and personal goals.
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