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Course Criteria
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1.00 Credits
Conducting a self-assessment; development of a resume and self promotion materials; presentation skills; social skills needed to obtain and retain career position; corporate communication skills.
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1.00 Credits
Currents events and trends in the resort and tourism industry; impact of external publics on resort industry; identifying resort management decision-making tools.
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3.00 Credits
Varied aspects of lodging, food service, clubs, cruise lines, natural attractions, man-made attraction, transportation, intrastructure; retail businesses; sports; special events and activities; outfitters, tour operators, travel management; destination marketing organizations.
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3.00 Credits
Introduction to food and beverage operations with focus on both quantitative and qualitative control points in food service operation; food sanitation and safety; components of food as related to preparation, processing, sensory and nutritional quality; analysis of food service operation.
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1.00 Credits
Purchasing in commercial restaurants, hotels, food service, contract food service, institutional food service, catering, quick service.
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1.00 Credits
Introduction to hospitality and resort industry; presentations and discussions by major industry professionals; students submission of a synopsis of each speaker's major points. PREREQUISITE: junior-level standing.
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3.00 Credits
Management of critical resources for running hotel and resort operation in effective and efficient manner; customer services, service quality, and service delivery.
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3.00 Credits
Fundamental standards, techniques, practices of club, cruise, gaming, theme park, special events management. PREREQUISITE: HPRM 2010.
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1.00 Credits
Internship in structured learning environment in field. PREREQUISITE: permission of instructor.
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3.00 Credits
Acquisition, utilization, and retention of human resources in hospitality industry; human resource planning, job analysis, recruitment, selection, orientation, training, development, motivation, associate relations, performance appraisal, legal issues. PREREQUISITE: MGMT 3110.
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