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AOP 1320: Microsoft Word
3.00 Credits
Rochester Community and Technical College
This course teaches utilization of Microsoft Word to create and edit business documents such as agendas, meeting minutes, memos, letters, envelopes, labels, and reports. Tasks will include document layout and design, proofreading and editing, file storage and retrieval, and merging documents with stored variables. Emphasis will be placed on critical thinking skills in the editing and production of documents. (Prerequisites: None).
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AOP 1360: Microsoft Excel
3.00 Credits
Rochester Community and Technical College
This course will introduce the student to basic and intermediate Microsoft Excel skills. Students will create worksheets and workbooks, utilize basic formulas and functions, format worksheets into easy to read reports, and visually represent data using charting and design tools. Beginning data analysis tools will be covered, as well. (Prerequisites: None).
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AOP 1360 - Microsoft Excel
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AOP 1370: Microsoft Access
1.00 Credits
Rochester Community and Technical College
This course will introduce the student to basic Microsoft Access and database skills. Students will create tables and forms, create and run simple queries, and format reports. Beginning data analysis tools will be covered. (Prerequisites: None).
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AOP 1370 - Microsoft Access
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AOP 2220: Business Communications
3.00 Credits
Rochester Community and Technical College
This course provides the student with an introduction to theory-based principles of both oral and written communication utilized in business. Emphasis is placed upon grammatically correct, professionally formatted business documents, and appropriate tone and method of communication. (Prerequisites: ENGL 1630 or ENGL 1117).
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AOP 2270: Integrated Office Procedures
3.00 Credits
Rochester Community and Technical College
This course capstones the administrative office professional's duties that students will experience in any office setting. Students will integrate and reinforce skills taught in previous Administrative Office Professional courses. The student will work on simulated office projects and tasks, identify, and solve current office challenges utilizing technology, and produce error-free, professional communication. Students will learn to set priorities and employ time management skills. (Prerequisites: None) (Other requirements: College Level Reading)
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AOP 2330: Advanced Microsoft Word
3.00 Credits
Rochester Community and Technical College
Students will utilize Microsoft Word to create and edit advanced documents including, but not limited to, grants, manuscripts, reports, newsletters, executive summaries, business plans, news releases, manuals, research papers, and various personnel documents. Proofreading and editing will be an integral part of the course. Students will be utilizing advanced features to create organized, error-free documents with visual appeal. (Prerequisites: AOP 1320).
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AOP 2350: Microcomputer Business Applications
3.00 Credits
Rochester Community and Technical College
This course is designed to give students the competitive edge in any business or industry by providing hands-on instruction using computer applications as business productivity tools. Students will develop word processing, spreadsheet/database management, and presentation skills using Microsoft Word, Excel, Access, and PowerPoint. (Prerequisites: None).
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AOP 2360: Advanced Microsoft Excel
3.00 Credits
Rochester Community and Technical College
This course is designed for continued development of advanced spreadsheet knowledge and skills using Microsoft Excel. Students will be utilizing Microsoft Excel tools to analyze data, present data in a useable format, and validate data methods. Critical thinking and analysis skills will be utilized to make data-informed decisions. Integrating with other programs will be covered. (Prerequisites: AOP 1360).
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AOP 2370: Advanced Microsoft Access
3.00 Credits
Rochester Community and Technical College
This course focuses on the advanced features of Microsoft Access. Students will create multiple tables, advanced queries, forms, and reports. Students will analyze database performance and table structures. Utilizing Microsoft Access in data analysis will be covered. (Prerequisites: AOP 1370).
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AOP 2370 - Advanced Microsoft Access
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AOP 2614: Customer Relations Management
3.00 Credits
Rochester Community and Technical College
This course introduces students to customer relations management strategies, focusing on retention and professional communication. Customer relations tools and techniques will be utilized to create positive experiences for internal and external customers. Students will assess their own skill level and create a customer relations improvement plan. (Prerequisites: None).
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AOP 2614 - Customer Relations Management
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