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Course Criteria
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3.00 Credits
This course is designed for those students who are interested in becoming supervisors, or have recently become supervisors at their current jobs. Students will learn, develop, and improve the core competencies that will assist them in becoming a good supervisor.
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4.00 Credits
The lodging sector of tourism provides travelers with a safe, clean, and welcoming place to stay while traveling away from home. Through assigned readings, discussions, guest lectures and assignments, students will develop an understanding of the organizational structure, and revenue and cost centers of a full-service hotel.
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4.00 Credits
Proper storing, handling, preparation, and production of food assists operators with providing customers with safe and appetizing food. Through assigned readings and hands-on laboratory experiences, students will bridge the gap of food safety and production with operating profitable food service businesses.
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4.00 Credits
The food and beverage sector is the largest sector in the tourism industry, providing services to both tourists and locals alike. Through assigned readings, research, discussions, and assignments, students will demonstrate an understanding of the principles of food, beverage, labor, cost control, and management functions for restaurants and food service operations.
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4.00 Credits
The tourism industry is one of the world's largest, and fastest growing industries. Through assigned readings, research, discussions, and assignments, students will learn the different sectors of the hospitality and tourism industry and discuss the leadership skills needed to manage the operations, human resources, and guest experiences of hospitality and tourism businesses.
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4.00 Credits
Meetings, Expositions, Events, and Conventions (MEEC) provide opportunities for groups of people with similar interests to come together for business and social events. Through assigned readings, research, and discussion, students investigate the planning, execution, and evaluation of successful MEEC events.
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4.00 Credits
With the increase in worldwide travel, tourists have a variety of options when considering how to spend their tourism dollars. This increase in choices means that hospitality and tourism businesses need to invest in sales and marketing efforts that help to attract and retain travelers. Through assigned readings, research, discussions, and assignments, students investigate the total marketing process from a strategic view, emphasizing managerial implications for product, promotion, price and distribution strategies in the hospitality and tourism industry.
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3.00 Credits
Students need to be prepared for future academic, personal, and career pursuits using computers. With a focus on technology literacy and solving business problems, students learn essential computer concepts as well as develop skills to efficiently use world processing, spreadsheets, databases, and presentation software. The latest version of Microsoft Office is required for this course.
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3.00 Credits
Examines exceptional customer service issues that are key to building a successful customer driven organization.
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3.00 Credits
A comprehensive course emphasizing the creation of Excel spreadsheets. Students gain an in-depth understanding of how Excel is used to guide business decisions, as well as build skills in analyzing and summarizing data. At the completion of this course students will take the Microsoft Office Specialist (MOS): Excel Exam.
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