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Course Criteria
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3.00 Credits
This course covers the role of sales management in today's business environment with emphasis on how sales impacts the organization's achievement of its strategic plan. The steps in the sales management process and the elements of a successful sales strategy will be covered. Strategies to recruit and retain the needed staff in a sales organization will be emphasized.(Prereq: Qualifying score on reading assessment test OR ENGL0921 and Recommended: Qualifying score on writing assessment test OR ENGL0930) (BP/EP) 3 cr
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3.00 Credits
The focus of this course is on the first-line manager who coordinates and supervises the activities of the operating employees in any company. The course will emphasize effective ways to lead, motivate, delegate, communicate and measure the performance of employees who perform the day-to-day activities of the organization. (Prereq: Qualifying score on writing assessment test OR ENGL0930) BP 3 cr
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3.00 Credits
This course is an introduction to the principles of law as they apply to businesses. Topics covered include the court system, contracts, purchases and sales under the Uniform Commercial Code, commercial paper, employment law and business organizations and regulation. (Prereq: None) (BP/EP) 3 cr
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3.00 Credits
Our society is increasingly becoming less customer service oriented. Therefore it follows that there is a growing need for the development of customer service skills. This course describes what customer service is and how it impacts profitability and productivity of most businesses. The course addresses the challenges in the delivery of customer service, strategies used in customer service and the personal skills necessary to achieve value added experiences for the customer. Teamwork is an essential part of the workplace today and will increase in the future. This course will improve student's understanding of both theory and practical application of skills used in teams. Students will participate in teams, completing team projects and analyzing team interaction. Emphasis will be on team formation and development, effective leadership, decision-making in teams, active participation, conflict resolution, planning and conducting meetings. (Prereq: Qualifying score on writing assessment test OR ENGL0930 and Recommended: Qualifying score on reading assessment test OR ENGL0921) (BP/EP) 3 cr
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3.00 Credits
It is essential that business persons in any organization understand how that organization communicates. This course is designed to develop listening skills, nonverbal communication, the cultural dimensions of communication, and intercultural job skills. Today's workers communicate more, not less, since information technology, mobile devices, and social media have become available in business. (Prereq: Qualifying score on writing assessment test OR ENGL0930) (BP/EP) 3 cr
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3.00 Credits
This course will teach students how to build a successful e-business. It will take the student through the entire process from strategic planning to actual fulfillment. It will provide the technical, operational and managerial details necessary for success. (Prereq: Qualifying score on computer literacy assessment test OR CPLT0900) (BP/EP) 3 cr
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3.00 Credits
This course is designed to provide students with the tools, understanding, and processes enabling them to calculate essential Business statistics. These tools will give them and their employer a better understanding of financial and business transactions into which they are about to enter. The analysis of the resulting statistics and improved understanding of financial documents will allow the student to assist the business in improving their decision making process. (Prereq: CCIS1080) (BP) 3 cr
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3.00 Credits
This course is designed to give the student knowledge about database concepts and tools which can be used in business analysis. Students will implement the features in MS Access using case studies that introduce realistic business problems and are focused on business decisions using queried database information. (Prereq: CCIS1080) (BP) 3 cr
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3.00 Credits
This class will present the process of creating and developing a business venture. The course will cover four phases of new venture development, (1) opportunity identification, (2) feasibility analysis, (3) execution strategy and business plan development, and (4) growth, change and harvest strategies. The focus will be on the planning, financing, and managing of a selected venture. In addition to learning the process, students will select an idea for a new venture and create a business plan. (Prereq: Qualifying score on reading assessment test OR ENGL0921 and Recommended: Qualifying score on writing assessment test OR ENGL0930) (BP/EP) 3 cr
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1.00 - 4.00 Credits
This course is designed for students who want to enhance their skills and knowledge in order to become more proficient in specialized areas of the curriculum. Specialized lab content must be different from or beyond the expected skill level available in current course offerings. Students will have the ability to direct their efforts, with instructor approval, in curriculum activities that meet their needs. A `Specialized Lab Training Agreement` must be signed by the student and the instructor and submitted to the registrar at the time of registration. (Prereq: None) (BP/EP) 1-4 cr
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