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Course Criteria
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0.20 Credits
Serves to improve conflict resolution skills designed to help individuals effectively manage employees within their respective organizations. This course discusses the theories, personalities and behaviors that generate conflict in the workplace. A review of conflict management styles and approaches to resolve and de-escalate conflict is conducted and students are able to practice various de-escalation techniques. Participants create goals for personal ownership of conflict behaviors and change management behaviors. This course is essential for managers and supervisors who can employ various strategies to prevent and manage conflict within their workplace.
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0.20 Credits
Covers the important role that supervisors play an organization. This interactive-learning course allows individuals to gain an understanding of the link that supervisors have between upper management and front-line employees. Individuals acquire knowledge of the legal issues and liabilities facing supervisors, develop more effective management skills and leadership competencies. Change management is also discussed and individuals create personal goals for implementing the techniques taught within their respective workplaces. This course is presented via Zoom with breaks and interactive sessions included.
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0.20 Credits
Discusses effective management of a multi-generational workforce. This course discusses the gap that will be present once all Boomer generation exits the workforce and asks whether the upcoming Millennial generation is ready to fill many of those gaps. This course presents the generational composition of the United States workforce and covers the four generations actively employed - Baby Boomers, Generation X, Millennials and Generation Z ??? through labor demographics and generational statistics, as well as other statistics to analyze these groups. Key communication styles, relationship-building techniques and various practices used to reach individuals within these generations are covered to help managers supervise across generations. This course is presented via Zoom with breaks and interactive sessions included.
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0.20 Credits
Consider how often you are communicating with others on the job each day. Regardless of whether it is a long time co-worker or a new customer, effective communication helps you to connect with others and share information efficiently. So why are there so many instances of miscommunication and misunderstanding in the workplace? Join us in this stimulating learning session that explores your personal communication style, potential barriers and tools and tactic to increase your abilities as a communicator - in person, via technology, and in writing. Led by our highly qualified instructor with years of industry experience, you can gain understanding and skills on this crucial topic for personal development. This course will be beneficial whether you are new to your career or a seasoned professional leading others in a team atmosphere. Typical courses are presented via Zoom for approximately 100 minutes with breaks and interactive sessions included.
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0.40 Credits
As we've all experienced, the past twelve months have exposed us to an uncharted level of uncertainty in the workplace and at home. Typical approaches to adaptation and changes, while critical to understand, also require reconsideration and curiosity. This course is geared towards individuals that want to be successful agents of healthy change in their work and personal lives. Not only will you explore traditional concepts regarding change management, but you will also consider fresh applications of models to build skills and understanding. Using today's complex workplace as a backdrop for interesting scenarios, develop an increased focus on the individual needs and motivations of those around you. Led by our highly qualified instructor with years of industry experience, you can gain understanding and skills on this crucial topic for personal development. Typical courses are presented via Zoom for approximately 100 minutes with breaks and interactive sessions included.
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4.00 Credits
This 8-week course focuses on developing a foundational knowledge of medical cannabis, the medical cannabis industry, and exploring careers opportunities, as well as skills and abilities that are required to work in the industry. Instruction and resources are provided from experts within the medical cannabis industry in a blended format. This includes several weekly remote presentations and discussions via Zoom, as well as asynchronous (independent) assignments and learning activities that are completed online. This course is designed to provide students with a well-rounded introduction that includes the history and use of cannabis, as well as the plant botany, medical applications, legal and regulatory considerations, the patient journey, and related aspects of the industry, such as CBD and hemp. In addition, this course explores infrastructure features currently trending, such as in-house security, research and development, and marketing. Guest speakers from national cannabis organizations will be joining throughout the course to cover topic highlights and real-life employment expectations. In the final class sessions, topics center upon workplace traits and skills necessary for employment within the medical cannabis industry.
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0.01 Credits
Today???s changing workforce requires creative and adaptive skills to not only meet our day-to-day job obligations successfully, but to also maneuver in a whole new world of interpersonal communication, leadership, and conflict management with professional and effective tactics. This introductory course is directed at individuals that have no prior experience working remotely and need essential skills and tools for success. This course layers various elements and knowledge points regarding personal success as well as modifying our approaches to meet the needs of others in this virtual workplace. Learning activities include lecture and discussion regarding workplace realities and preparatory actions for maximum organization and planning, coaching interactions to guide learner to find personal growth and overcome barriers, and finally a focus on leadership and team-building actions that meet the needs of employees.
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0.40 Credits
Today???s changing workforce requires creative and adaptive skills to not only meet our day-to-day job obligations successfully, but to also maneuver in a whole new world of interpersonal communication, leadership, and conflict management with professional and effective tactics. This team-focused course is directed at groups that are interested in unifying or remaining connected through a complex, and potentially totally remote workplace environment. This course layers various elements and knowledge points regarding personal success as well as modifying our approaches to meet the needs of others in this virtual workplace. Course activities include lecture and discussion regarding workplace realities and asynchronous learning materials to guide participants to identify current strengths, develop tactical actions, and focus on leadership and focus on leadership and team-building actions that meet the needs of employees.
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3.60 Credits
This 6-week course provides students with content and instruction to develop core skillsets and abilities that act as a foundation for success in any workplace. These core skills can include, but are not limited to, expected workplace habits and professional interactions, ownership of tasks, and proficiency in common IT programs (MS Office), email, or related technology. Other soft skills presented include communication skills, motivation or engagement, interpersonal communications, and more specifically conflict resolution. The course content is further enhanced through discussions on the holistic development of healthy and effective behaviors that, when used in combination with the core skills presented, promote adaptability, communication, creative thinking and engagement with others. This course includes weekly (T/TH) remote presentations and discussions via Zoom, as well as asynchronous (independent) assignments and learning activities that are completed online. Course elements are presented in a blended format to include twelve (12) remote instruction sessions, learning checks discussions, and a final project.
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0.20 Credits
In today's complex workplaces, strong and effective leadership is an invaluable resource. If you are ready to explore basics of how and why leaders behave and interact on the job, this training will provide you with core concepts and tools to be successful in leading others. Engage in this dynamic session with our highly qualified instructor and other developing leaders from a variety of industries.
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