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Course Criteria
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3.00 Credits
(3.0 hours) The beginning lessons introduce the student to the transcription process and equipment. Students then learn to transcribe various legal documents. Individualized instruction. Prerequisite: BT 1023 and BT 1083
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3.00 Credits
(3.0 hours) Students learn MOUS core level skill profi ciency using Excel spreadsheet program, Access database management program, and PowerPoint presentation graphics program. They demonstrate their software profi ciency by successfully completing business project. Prerequisite: Keyboarding skills.
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3.00 Credits
(3.0 hours) This course provides hands-on experience in integrating information generated by two or more Microsoft Offi ce suite programs (Word, Excel, Access, PowerPoint, Outlook) to produce solutions to meet the needs of the business community. The projects simulate real world practices and a realistic work environment. Prerequisite: BT 2103 and BT 2143
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3.00 Credits
(3.0 hours) Supervised work experience in an actual offi ce situation putting to use the skills and related knowledge learned in previous courses. Supervision on the job will be led by offi ce personnel. Coordination of work experience to classroom learning will be done by the instructor. Time will be arranged. Prerequisite: Enrollment in the Business Technology Program and consent of instructor.
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3.00 Credits
(3.0 hours) Students will complete business projects in which they demonstrate a comprehensive knowledge of Outlook electronic calendar and email management program capabilities, an advanced profi ciency in Excel spreadsheet software capabilities, and thorough understanding of Windows operating system capabilities. Prerequisite: None
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3.00 Credits
(3.0 hours) This course provides an overview of the principles of electronic commerce, the growth of ebusiness, the difference and similarities between ebusiness and traditional commerce, and the essentials of planning and starting an ebusiness. Many real-world ebusiness examples are used to illustrate the importance ebusiness plays in the growth, survival, and success of businesses. Prerequisite: None
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3.00 Credits
(3.0 hours) Students design and produce high-quality, professional documents using templates, customized content, graphics, and more using Microsoft Publisher software. Topics include designing a newsletter, preparing a tri-fold brochure, using web features, creating business forms, and integrating fi les. Prerequisite: None
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3.00 Credits
(3.0 hours) This course is a comprehensive examination into the principles of customer expectations, corporate expectations, and customer satisfaction. Emphasis is given to examining successful techniques for resolving customer service problems, dealing with diffi cult and angry customers, solving confl icts, and handling complaints and adjustments. Prerequisite: None
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2.00 Credits
(2.0 hours) This course is designed to provide students with the skills for seeking employment (to manage their careers effectively). Topics covered include conducting a job search; interviewing techniques; employment, correspondence; acquiring web based skills; and resume; and portfolio development for job search, and career advancement. Students will also demonstrate technology and academic profi ciencies (complete WorkKeys assessment). The course should be taken the last or next to last semester prior to graduation. Prerequisite: None
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3.00 Credits
(3.0 hours) A study of the communication needs in business, the oral and written, with emphasis on intercompany communication, letters, and reports. Special attention is given to organization, mechanics and the business vocabulary. Prerequisite: None
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