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Course Criteria
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6.00 Credits
6.00 Credits Prerequisite(s): Provisional admission. Introduces the fundamental concepts and procedures necessary for the safe and efficient use of basic machine tools. Topics include: use of hand and bench tools, use of power tools, analysis of measurements, safety and terminology, saw and blade selection, feed and speeds determination, use of coolants, saw and blade maintenance, sawing operations, drilling setup and operation, ISO 9000, Deming's quality theory, quality goals and objectives, and coordinate measurement machines (CMM).
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5.00 Credits
5.00 Credits Prerequisite(s): Provisional admission. Introduces the fundamental concepts necessary to interpret drawings and produce sketches for machine tool applications. Topics include: interpretation of blueprints and sketching.
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6.00 Credits
6.00 Credits Prerequisite(s): Provisional admission. Provides opportunities for students to develop skill in the use of bench grinders and lathes. Topics include: lathes, bench grinders, bench grinder operations, lathe calculations, lathe setup, lathe operations, and safety.
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6.00 Credits
6.00 Credits Prerequisite(s): None Provides further instruction for students to develop skills in the use of lathes. Topics include: lathes, lathe set-up, and operations.
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6.00 Credits
6.00 Credits Prerequisite(s): Provisional admission. Provides instruction in the setup and use of the milling machine. Topics include: milling machines, milling machine calculations, milling machine setup, milling machine operations, and safety
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5.00 Credits
5.00 Credits Prerequisite(s): ENG 1010 (Diploma), ENG 1101 (Degree) Develops skills and behaviors necessary for successful supervision of people and job responsibilities. Emphasis will be placed on personnel management, the basic supervisory functions, supervisory skills and techniques, and the special challenges and demands of supervising employees. Topics include: management theories including Total Quality Management, motivation, supervision, and evaluation of employees; recruitment, screening, and selection of employees; supervision techniques; and functions of management.
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5.00 Credits
5.00 Credits Prerequisite(s): Provisional admission Introduces the study of contracts and other business obligations and the legal environment. Topics include: creation and evolution of laws, court decision process, sales contracts, commercial papers, risk-bearing devices, and the Uniform Commercial Code.
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2.00 Credits
2.00 Credits Prerequisite(s): Provisional admission Introduces students to the services industry. Topics include: An introduction to the service industry business environment, an introduction to lifelong learning, work ethic and positive behaviors required for exceptional customer service, an introduction to customer relations, working together successfully on teams, and basic business principles.
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6.00 Credits
6.00 Credits Prerequisite(s): Provisional admission Provides students with skills necessary to communicate with customers and successfully manage the relationship in both telephone and faceto- face situations. Topics include: Skills to effectively communicate with customers, problem solving in customer service, telephone skills, sales skills in the service environment, managing the difficult customer, and managing the multi-cultural customer.
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3.00 Credits
3.00 Credits Prerequisite(s): Provisional admission Provides students with the fundamentals of computer skills used in a customer service environment. Topics include: Introduction to computer technology, introduction to the Windows environment, introduction to word processing, introduction to spreadsheets, introduction to databases, and introduction to E-mail. Southwest Georgia Technical College
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