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  • INF 253: Technical Communications

    3.00 Credits
    Bergen Community College

    This course employs computer-assisted methods for planning and presenting technical information in a clear and concise manner. Emphasis is placed on designing effective methods for determining the structure of oral, written, and graphic communications in a technical environment. Topics presented include preparation of end-user documentation; presenting technical information to non-technical individuals; reporting, extracting, charting, and summarizing data. Lecture [2.00], Laboratory [2.00]. Prerequisite:    Prerequisite[s]: INF-101.
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  • INF 254: Unix/Linux Network Administration

    3.00 Credits
    Bergen Community College

    This course provides comprehensive coverage of the UNIX/Linux operating system. Topics covered include all key aspects of the operating system including installation procedures, command line usage, shell scripting and customization, commonly used tools and utilities, process control, Regular Expression [RE] pattern matching, and the X Windows system. The objective is to enable network administrators to effectively utilize the operating system and the tools it provides to automate their day-to-day activities. Lecture [2.00], Laboratory [2.00]. Prerequisite:    Prerequisite[s]: INF-160.
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  • INF 256: Topics in Networking

    3.00 Credits
    Bergen Community College

    This course focuses on the latest advances in networking theory and administration. Students study topics that are of current relevance within this dynamic and fast-growing field. As the topics will change each semester, emphasis will be on identifying changes in networking standards and protocols; media, architecture and hardware; network security; shifts in vendor product and market share; and future technologies. Students are expected to use the Internet as a key fact-finding resource. Lecture [3.00]. Prerequisite:    Prerequisite[s]: INF-160 and [INF-161 or INF-162 or INF-163.]
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  • INF 257: Network Troubleshooting

    3.00 Credits
    Bergen Community College

    This course establishes the methodologies and tools necessary to proactively troubleshoot computer networks. Topics covered include: methods for identification and repair strategies for network faults caused by user, hardware, and software problems; disaster recovery and backup plans; network management record keeping; configuration management; and patch/service release installation procedures. Lecture [2.00], Laboratory [2.00]. Prerequisite:    Prerequisite[s]: INF-232, INF-252.
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  • INF 258: TCP/IP

    3.00 Credits
    Bergen Community College

    This course examines Transmission Control Protocol/Internet Protocol [TCP/IP] concepts with emphasis on planning, deploying and managing a TCP/IP network. Topics include the configuration and logistics of TCP/IP networks; IP addressing and subnetting; Multicast IP; Mobile IP; IPv6; FTP and Remote Access Protocol [PPP and SLIP]. Students will learn how to troubleshoot and manage TCP/IP networks using a packet sniffer, TCP/IP utilities, and protocols such as Internet Control Message Protocol [ICMP]. Lecture [2.00], Laboratory [2.00]. Prerequisite:    Prerequisite[s]: INF-160.
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  • INF 260: Technical Support Operations

    3.00 Credits
    Bergen Community College

    This course introduces students to both the methodological and hands-on customer service-related world of end user support. Course topics examined include understanding the support profession and models; customer service; mission statements and service level agreements; implementing a help desk; troubleshooting; procurement; outsourcing; evaluation measurements; help desk certification. Lab topics studied include application installation; software and virus troubleshooting; call tracking; remote support; and support documentation. Students complete an individual support project with documentation. Lecture [2.00], Laboratory [2.00]. Prerequisite:    Prerequisite[s]: INF-108, INF-144, and [INF-161 or INF- 162 or INF-163.]
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  • INF 263: Advanced Web Development

    3.00 Credits
    Bergen Community College

    This course investigates a broad spectrum of web tools and technologies that are required to build and maintain client and server sites on the Web. Both client-side and server-side technologies will be discussed including the deployment of web sites. Lecture [2.00], Laboratory [2.00]. Prerequisite:    Prerequisite[s]: INF-146, [INF-145 or INF-152.]
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  • INF 264: Networking Fundamentals II

    4.00 Credits
    Bergen Community College

    This course continues to build skills needed to design, build, and maintain small to medium-sized networks. The combination of laboratory and lectures focus on a more detailed understanding of the Open System Interconnection [OSI] models, Wide Area Networks [WANs], routers and using the routers and associated router components. Students learn how to start and set up routers while developing configurations consistent with the various operating systems and topologies. This course assists in preparation towards the CISCO CCNA certification. Lecture [3.00], Laboratory [2.00]. Prerequisite:    Prerequisite[s]: INF-164.
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  • INF 265: Network Configuration I

    3.00 Credits
    Bergen Community College

    This course provides students the skills required to design, build and configure small to medium sized networks using Cisco routers. Students are provided with classroom and laboratory experience using the latest networking technology. Topics include networking concepts, LAN and WAN implementation, wireless networking and custom subnet masking. The course assists in preparation towards the Cisco CCNA certification. Lecture [2.00], Laboratory [2.00]. Prerequisite:    Prerequisite[s]: INF-160.
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  • INF 266: Network Configuration II

    3.00 Credits
    Bergen Community College

    This course continues to build skills need to design, build and maintain small to medium sized networks. Topics include advanced switching, routing, Frame Relay, troubleshooting and network security. This student will gain these skills through hands on laboratory exercises configuring routers and switches. This course assists in preparation towards the Cisco CCNA certification. Lecture [2.00], Laboratory [2.00]. Prerequisite:    Prerequisite[s]: INF- 265. 28
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