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Course Criteria
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3.00 Credits
Credit Hours: 200 Overview of the different aspects of working with and managing technical professionals Includes management skills necessary for the transition from technical professional to manager Prerequisite(s): Course Corequisites:
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3.00 Credits
Credit Hours: 300 Concepts and techniques to research the market, identify competitors, and write a marketing plan to promote your idea within the company to the decision-makers Includes how to communicate effectively within the company, as well as with prospective customers and the sales force Explores the fundamentals of product management and how it is changing Also includes organization and prioritization of common product management tasks Prerequisite(s): Course Corequisites:
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3.00 Credits
Credit Hours: 200 Concepts, techniques, and skills to take control of creativity in brands, build brand equity, evaluate the effectiveness of current brands, and promote brands to consumers Includes how to market and establish a brand on the internet Prerequisite(s): Course Corequisites:
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3.00 Credits
Credit Hours: 300 Concepts and techniques to use customer-driven process improvement to raise customer satisfaction and loyalty, and to avoid decline in sales Includes a comprehensive overview and exploration of logistics management Also includes how to effectively apply supply chain management along with associated technologies to make an organization more productive Prerequisite(s): Course Corequisites:
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3.00 Credits
Credit Hours: 300 Foundational concepts the Six Sigma philosophy and process; how poor quality harms a business, new roles, the straightforward framework for satisfying customers, reducing waste, and increasing efficiency Includes how to meet Six Sigma challenges and the skills needed to grow within a Six Sigma organization Also includes the lean philosophy and associated principles necessary for any organization undergoing a lean transformation Prerequisite(s): Course Corequisites:
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3.00 Credits
Credit Hours: 200 Overview, concepts, and history of the International Organization for Standardization (ISO) Includes the three standards that compromise the ISO 9000 family of standards: ISO 9000:2000, and ISO 9004:2000 Prerequisite(s): Course Corequisites:
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3.00 Credits
Credit Hours: 250 Overview of the skills necessary for administrative office operations Includes the office skills in organization, management, accuracy in documentation, proper spelling and grammer, rules and standards, punctuation, capitalization, symbols and abbreviations, numbers and figures, record transcription, summaries, letters and other documantation, filing, making travel arrangements and proper use and maintenance of equipment Prerequisite(s): Course Corequisites: ITH 161 Information: ITH 160 and 161 should be taken concurrently
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3.00 Credits
Credit Hours: 250 Continuation of ITH 160 Overview of the skills for administrative office operations, organization, management, accuracy in documentation, proper spelling and grammar, rules and standards, punctuation, capitalization, symbols and abbreviations, numbers and figures, record transcription, summaries, letters and other documentation, filing, making travel arrangements and proper use and maintenance of equipment Prerequisite(s): Course Corequisites: ITH 160 Information: ITH 160 and 161 should be taken concurrently
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3.00 Credits
Credit Hours: 250 Overview of human resource responsibilities and the law Includes current laws affecting the workplace, provisions of Family and Medial Leave Act (FMLA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Americans with Disabilities Act (ADA), Equal Employment Opportunity (EEO), Fair Labor Standards Act (FLSA), privacy rights, wage and hour laws, safety, pension, labor laws, sexual harassment, steps to rightfully discharge an employee, how employers can prevent or minimize wrongful discharge claims and communication with a leagal department Prerequisite(s): Course Corequisites:
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3.00 Credits
Credit Hours: 250 Overview of human resource planning and employment Includes the recruitment process, finding candidates, employee retention, defining the success factors for a position, analyzing candidates' resumes and planning the interview agenda, customizing, conducting and evaluating the interview, hiring, orientation, training, motivation, employee's performance, development and performance management Prerequisite(s): Course Corequisites: ITH 164 Information: ITH 163 and 164 should be taken concurrently
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