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ITH 126: Effective Workplace Interaction
3.00 Credits
Pima Community College
Credit Hours: 300 Concepts, techniques, and skills to effectively interact within the workplace Includes creating and optimizing email at work, listening to be heard, business etiquette, and professionalism Prerequisite(s): Course Corequisites:
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ITH 126 - Effective Workplace Interaction
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ITH 126A: Essentials of Electronic Communication
25.00 Credits
Pima Community College
Credit Hours: 025 Overview of how to effectively use online communications Includes writing effective emails, proper form and style, form letters and protecting email Prerequisite(s): Course Corequisites:
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ITH 126A - Essentials of Electronic Communication
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ITH 126B: Optimizing Email at Work
25.00 Credits
Pima Community College
Credit Hours: 025 Overview of what makes emails unique, the skills to write, send and receive business email Includes commom features in email programs and improving communications Prerequisite(s): Course Corequisites:
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ITH 126B - Optimizing Email at Work
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ITH 126C: Email and Organizational Communication
25.00 Credits
Pima Community College
Credit Hours: 025 Concepts and techniques to harness the power of email Includes how to optimize email use for maximum productivity and success Prerequisite(s): Course Corequisites:
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ITH 126C - Email and Organizational Communication
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ITH 126D: Email as a Marketing Tool
25.00 Credits
Pima Community College
Credit Hours: 025 Oveview of strategies to incorporate electronic mail into marketing Includes how to communicate effectively with customers through email Also includes how the company will benefit from better customer relations and increased sales Prerequisite(s): Course Corequisites:
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ITH 126D - Email as a Marketing Tool
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ITH 126E: Basics of Listening
25.00 Credits
Pima Community College
Credit Hours: 025 Overview of the communication and listening processes Includes factors that influence communication and listening, and strategies to overcome weak listening skills Prerequisite(s): Course Corequisites:
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ITH 126E - Basics of Listening
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ITH 127: Essentials of Interpersonal Communication I
3.00 Credits
Pima Community College
Credit Hours: 300 Concepts, techniques and skills to effectively interact with other in the workplace Includes how to employ the use of tools to make communication more dynamic, how to inspire and motivate others, how to use interpersonal communication as a management tool, the effects of networking, resolving conflict, and advanced studies in intepersonal communication Prerequisite(s): Course Corequisites:
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ITH 127 - Essentials of Interpersonal Communication I
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ITH 128: Essentials of Interpersonal Communication II
3.00 Credits
Pima Community College
Credit Hours: 300 Concepts, techniques, and skills to build better work relationships and interpersonal communication Includes emotional intelligence, the effects of worry and anxiety, and the characteristics of emotional competency Also includes telephone communication and etiquette Prerequisite(s): Course Corequisites:
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ITH 128 - Essentials of Interpersonal Communication II
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ITH 128A: Emotional Intelligence
25.00 Credits
Pima Community College
Credit Hours: 025 Overview of emotional intelligence Includes how self- awareness, impulse control, persistence, zeal, self- motivation, empathy and social deftness influence areas of life Prerequisite(s): Course Corequisites:
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ITH 128A - Emotional Intelligence
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ITH 128B: Emotional Intelligence at Work
25.00 Credits
Pima Community College
Credit Hours: 025 Overview of common misconceptions about intelligence at work (IW) Includes three key areas of focus: self-awareness, self-regulation and motivation Prerequisite(s): Course Corequisites:
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ITH 128B - Emotional Intelligence at Work
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