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ITB 153V: VLSSEC:Developing and Coaching Others
25.00 Credits
Pima Community College
Credit Hours: 025 Management techniques for the effective and successful development and coaching of team members Includes how to impact the learning process and coaching moments of teams Prerequisite(s): Course Corequisites:
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ITB 153V - VLSSEC:Developing and Coaching Others
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ITB 153W: VLSSEC:Developing and Coaching for Senior Mgmt
25.00 Credits
Pima Community College
Credit Hours: 025 Senior management techniques for the effective and successful development and coaching of team leaders Includes how senior managers impact the learning process and coaching moments of their teams Prerequisite(s): Course Corequisites:
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ITB 153W - VLSSEC:Developing and Coaching for Senior Mgmt
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ITB 153X: VLSSEC:Star Service
25.00 Credits
Pima Community College
Credit Hours: 025 STAR Service is designed to improve customer service Includes the process and skills to provide customers with positive memorable experiences The four-step STAR Service Process, coupled with communication skills, helps employees to transform negative and neutral customer experiences into positive and memorable transactions, and reaffirm and enhance long-term relationships Prerequisite(s): Course Corequisites:
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ITB 153X - VLSSEC:Star Service
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ITB 153Y: Vital Learning Super Series Cert:Motivating Team Members
25.00 Credits
Pima Community College
Credit Hours: 025 Concepts and skills to motivate team members Includes what motivation is, how it works, and how motivation is different for each individual Includes how to create an improved work environment that will motivate members of the team Also includes how a team leader can perform a task and create a work environment that will motivate higher performance Prerequisite(s): Course Corequisites:
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ITB 153Y - Vital Learning Super Series Cert:Motivating Team Members
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ITB 153Z: Vital Learning Super Series Cert:Solving Workplace Problems
25.00 Credits
Pima Community College
Credit Hours: 025 Concepts and skills to solve workplace problems Includes a five-step process for managers that combine a variety of methods to provide an effective approach for solving simple and complex organizational problems Also includes each step of the process explained in detail with implementation tools, forms, and resources to apply skills learned on-the- job Prerequisite(s): Course Corequisites:
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ITB 153Z - Vital Learning Super Series Cert:Solving Workplace Problems
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ITB 154: Introduction to Project Management
3.00 Credits
Pima Community College
Credit Hours: 250 Introduction to all aspects of the project managment process from the beginning through stage to the closure of a completed project Utilizing knowledge gained in this course, students will create a sample project Prerequisite(s): Course Corequisites:
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ITB 154 - Introduction to Project Management
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ITB 155: Advanced Concepts in Project Management
3.00 Credits
Pima Community College
Credit Hours: 250 Advanced concepts and theories of project management with a focus towards on-the-job application Student will be able to apply best practice knowledge to lead a project team and its members Communication techniques will be utilized to ensure clear understanding of project expectation and information Prerequisite(s): Course Corequisites:
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ITB 155 - Advanced Concepts in Project Management
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ITB 156: Essentials of Project Risk Management
5.00 Credits
Pima Community College
Credit Hours: 5-300 Learn guidelines for effective management of project risk Includes process to identify, prioritize, and respond to significant risk events Also, methods of individual and team-based risk management application, and project scenarios will illustrate risk identification, risk valuation, and risk migration strategies Prerequisite(s): Course Corequisites:
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ITB 156 - Essentials of Project Risk Management
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ITB 157: Project Management and Leadership
5.00 Credits
Pima Community College
Credit Hours: 5-300 Course topics are designed to help the aspiring project manager use proper leadership styles to build effective teams, create the right cultures, and understand the human elements of getting work done on time, within budget, and according to project specifications Prerequisite(s): Course Corequisites:
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ITB 157 - Project Management and Leadership
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ITB 158: Applying Project Management Principles
5.00 Credits
Pima Community College
Credit Hours: 5-300 Complete project management situations and application of Project Management Body of Knowledge (PMBOK) principles Develop comprehensive plans and reports to complete a quality project on time, within budget, and according to specifications Develop and deliver a Project Scope Worksheet, cost estimate, schedule estimate, risk management plan, change management plan, resource and communications plas that is measurable and time bound Defend project plans and status to executive stakeholders Practice skills and competencies leading to effective decision and higher profits Includes measures understanding of (PMBOK) guidelines Prerequisite(s): Course Corequisites:
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ITB 158 - Applying Project Management Principles
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