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Course Criteria
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3.00 Credits
This course exposes students to the challenges that confront the managers of organizations & individuals in global settings. Special focus is on dealing with and benefitting from the diversity that exists across international cultures, markets, economics, governments, and organizations
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3.00 Credits
A study of human and group behavior in the workplace and within society. The focus is on individual characteristics and processes such as personality, perception, and motivation; interpersonal processes such as group behavior, leadership, communication, and decision making; and organizational processes such as culture, structure, power, and change. Prerequisite: Junior Standing.
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3.00 Credits
Management of small enterprises at the business level and the functional level. This course focuses on skills and techniques specifically used for small businesses and on how skill and techniques used by larger businesses can be modified for use by small businesses. Topics include small business stratgies, family businesses, franchising, purchasing a business, asset management, and human resources management for small firms. Term projects such as feasibility studies, case studies, and small business simulations allow students to apply the concepts and principles to small business management situations.
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3.00 Credits
Principles, policies, and practices used to develop a sound human resource management program in the business organization. Among the topics included are job analysis, employment, organization development, employee development and evaluation, wage and salary administration and labor relations.
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3.00 Credits
Total Quality Management (TQM) is a management philosophy which emphasizes customer focus, continuous improvement, and employee involvement throughout the organization. This course is an introductory course which examines these components and their integration into a comprehensive quality management system.
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3.00 Credits
Reviews selected operations research concepts; nonlinear optimization methods, linear programming; dynamic programming; model building; and simulation methods. The student is expected to understand the concepts of operations research and to be able to use computer procedure to solve problems.
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3.00 Credits
This course will provide students the opportunity to learn about service operations management, including service strategies and operations considerations and imperatives for service enterprises and how service systems are structured and operated. Students will also learn about various tools and techniques for managing service operations such as how to forecast service demand, determine capacity requirements, schedule activities, coordinate operations, plan and schedule service activities, and evaluate system performance.
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3.00 Credits
A detailed study of the function of employee staffing in a modern work organization. Emphasis on job analysis, criterion development, development and use of employment tests, validation of selection techniques, and statistical methods for making fair employment decisions. Course work includes a comprehensive staffing project.
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3.00 Credits
An applied course which details the training and development function. Content areas of job analysis, training needs analysis, training program development and implementaion, and program evaluation will be incorporated in a comprehensive training and development project.
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3.00 Credits
Analysis of significant workplace torts and laws regulating the employment relationship including: Title VII, FMLA, AOA, ADEA, FLSA, OSHA and related state laws. Emphasis on federal legislation and developing case law. Prerequisites: MGT 310 and MGT 351
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