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Course Criteria
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5.00 Credits
Introduces students to the broad world of hospitality and tourism and prepares them for managerial careers in these fields. Covers historical foundations of the hospitality industry, food and beverage operations, lodging operations, travel and tourism operations, casino operations, and business fundamentals. (NE)
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5.00 Credits
Presents students with an overview of the complexities and growth of the casino gaming industry. Current day structure, trends, objectives, jurisdictions, and regulatory issues are introduced that provide the student with a complete understanding of the modern day casino industry. (NE)
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1.00 Credits
Covers expeditious procedures of serving the customer, successful ways to view the customer with respect in order to decrease the incidence of poor customer relations, cultural differences influencing interaction between customers and wait persons, and helpful suggestions to increase tips. (NE)
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5.00 Credits
Designed for students interested in a career in casino management or a career in general hospitality management. Students gain an overview of management skills required in casino operations, including planning, casino cage operations, soft count procedures, casino accounting, slot management, slot operations, surveillance, and management strategies. (NE)
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5.00 Credits
Stresses the functions and responsibilities of the casino cage in its role as custodian of the casino bankroll. Students interested in furthering a career within the accounting function of casino operations become familiar with the organization, supervision, and detailed operation of the cash cage. (NE)
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5.00 Credits
Introduces the day-to-day operations of casino security. Includes surveillance; use of video equipment; learning and maintaining key, crowd, access, and traffic controls; and the use of security forms, terminology, and report writing. (NE)
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5.00 Credits
Structured to provide a technical foundation in security principles and procedures. Topics include: terminology, documentation formats, surveillance equipment & lab, patrol techniques, data collection & investigative techniques, and defensive tactics, powers of arrest, interrogation, detainment, and search & seizure. (NE)
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5.00 Credits
Designed for students interested in a career in restaurant management or a career in general hospitality management. Presents an overview of management skills required in restaurant operations, including menu development and pricing, beverage management, purchasing, employee staffing, and marketing. (NE)
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5.00 Credits
Examines the fundamentals of hotel management or hospitality management benefits from all aspects of the hotel industry. (NE)
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1.00 - 5.00 Credits
Taught in a classroom setting. (NE)
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