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ABC 227: Advanced Refinishing Laboratory
4.00 Credits
Pennsylvania College of Technology
Application of theory and techniques used in advanced refinishing of vehicles following repair. Applied skills include the proper selection and application of single-stage topcoats, base coats, clear coats, and multi-coat finishes as well as identification and repair of defects that commonly occur in collision refinishing. Safety is emphasized.
Corequisite:
ABC 226
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ABC 228: Repair Procedures Fundamentals
2.00 Credits
Pennsylvania College of Technology
Theoretical study of vehicle repair procedures: body panel repair using hammer and dolly; heat and cold shrinking; proper mixing, application, shaping, and finish sanding of body filler (including forming and smoothing of filled areas); fixed and moveable glass repair; removal/replacement of interior components and parts; and scratch/nick repair. Overview of identification and repair procedures (both welding and bonding) for plastic parts.
Prerequisite:
ABC 100 AND ABC 104
Corequisite:
ABC 229
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ABC 228 - Repair Procedures Fundamentals
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ABC 229: Repair Procedures Applications
3.00 Credits
Pennsylvania College of Technology
Application of theory, techniques, principles and industry best practice of vehicle repair procedures: body panel repair using hammer and dolly; heat and cold shrinking; proper mixing, application, shaping, and finish sanding of body filler (including forming and smoothing of filled areas); fixed and moveable glass repair; removal/replacement of interior components and parts; and scratch/nick repair. Overview of identification and repair procedures (both welding and bonding) for plastic parts.
Prerequisite:
ABC 100 AND ABC 104
Corequisite:
ABC 228
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ABC 229 - Repair Procedures Applications
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ABC 345: Collision Repair Operations
3.00 Credits
Pennsylvania College of Technology
Principles of collision repair shop operations. Emphasis on procedures, methods, and operations specific to the collision repair industry, with attention to the industry's emerging trends. Course work includes developing an operational manual, which serves to assess the student's ability to assimilate and apply knowledge gained from previous courses.
Prerequisite:
ABC 100 AND ABC 104 AND ABC 110 AND ABC 115 AND ABC 116 AND ABC 125 AND ABC 127 AND ABC 128 AND ABC 129 AND ENL 111
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ABC 345 - Collision Repair Operations
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ABM 300: Vehicle Systems and Function for Customer Service Personnel
3.00 Credits
Pennsylvania College of Technology
Examination of the common systems of an automobile that includes their function and technical terminology used to describe the system’s parts and operation. The level of instruction is consistent with what a Service Consultant must know to relay information to service personnel and customers.
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ABM 300 - Vehicle Systems and Function for Customer Service Personnel
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ABM 301: Vehicle Repair and Diagnostic Procedures for Customer Service Personnel
3.00 Credits
Pennsylvania College of Technology
Examination of the common repair and diagnostic procedures used to repair the systems of the automobile. The level of instruction will be consistent with the guidelines for Service Consultant Personnel who need to know repair and diagnostic procedures to effectively communicate with technicians and customers.
Corequisite:
ABM 300
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ABM 301 - Vehicle Repair and Diagnostic Procedures for Customer Service Personnel
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ABM 310: Automotive Management and Customer Service
3.00 Credits
Pennsylvania College of Technology
Study of automotive management operational procedures for different types of service facilities. Emphasis on the tasks and duties of each member of the service team including the service consultant, technicians, and parts specialists. Topics include customer relations from the initial contact to the presentation of the invoice to the customer as well as the work environment, legal issues, warranties, campaigns and recalls as well as the job performance techniques for the service team. The course is aligned to the academic requirement for a writing enriched course. Course work includes writing the first stages of the senior project proposal.
Prerequisite:
ENL 201 OR ENL 121
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ABM 350: Automotive Management Strategic Planning and Personnel
3.00 Credits
Pennsylvania College of Technology
Study of methods of quantitative analysis, strategic planning, and service personnel management required to manage an automotive business. Introduction to strategic planning relative to different types of facility ownership structures and development of formatted service systems. Quantitative methods to assist in management decision making. Course work includes completion of the senior project proposal as well as collection and preliminary analysis of initial senior project data.
Prerequisite:
ABM 310
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ABM 350 - Automotive Management Strategic Planning and Personnel
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ABM 355: Advanced Topics in Automotive Technology
3.00 Credits
Pennsylvania College of Technology
Analysis of the technological trends in the automotive industry and how technology changes may affect the technician’s future job duties, manager’s decisions, and society as a whole. Examination of the science behind the operating principles that can change automotive technology as well as how business and society adapt to emerging technology. To promote understanding of the course content, course projects, study of engineering functions, and collection of technical data using special equipment may be integrated when appropriate. The course is aligned to the academic requirement for a Science, Technology, and Society course.
Prerequisite:
ABM 310
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ABM 355 - Advanced Topics in Automotive Technology
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ABM 450: Automotive Managerial Analysis
3.00 Credits
Pennsylvania College of Technology
Study of the systems required to manage and expand an automotive business. Discussion includes basic automotive industry business practices as well as accounting processes and financial statements specific to automotive service facilities. Financial management of profit centers focusing on service and parts departments is taught as well as evaluation and establishment of financial targets. Course work includes further senior project data analysis and formal writing of the research findings and preliminary conclusions.
Prerequisite:
ABM 350
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ABM 450 - Automotive Managerial Analysis
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