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Course Criteria
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1.00 - 4.00 Credits
Independent Study requires completion of a form, and Dept. permission and cannot be registered for via Zagweb. (Cannot be used to fulfill elective requirement)
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3.00 Credits
This core course provides an understanding of the strategic and tactical role of operations management in building and maintaining a firms core competencies. A significant emphasis is placed on discussing the impact of technology and globalization on creating and enhancing value from both the producer and consumers perspective. This hybrid course uses a combination of lectures, Blackboard.com exercises, computer lab projects and group projects to ensure an understanding of basic concepts. Upon completion of the course students will possess the requisite skills to create and sustain the operational core competencies required to compete in a global marketplace. Fall and Spring.
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3.00 Credits
This course introduces business students to service operations and attempts to familiarize them with the distinctive characteristics of service organizations and how to successfully manage them. Discussion includes, but is not limited to, such topics as the role and nature of services, competitive environment of services and competitive service strategies, service design, managing service operations, and globalization of services. This course counts toward both integrative and international requirements for business majors. Spring of even-numbered years.
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3.00 Credits
This operations skills course provides students with the requisite skills necessary to manage a wide range of projects including: project planning, task scheduling, resource management, and project reporting. The course provides students the knowledge of how to use MS Project to plan and control multiple projects utilizing finite resources. Spring.
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3.00 Credits
This operations strategy course focuses on lean systems whose functions include elimination of waste, reducing costs, shortening cycle times, quality improvement, optimization of socio-technical systems, and the process of continuous improvement. The course provides a focused perspective on lean applications in operations and management. The course also extends the benefits of lean thinking outward from the factory floor to encompass the organization and supply chain. The principles of lean thinking are applied to make-vs-buy decision, product and process design, relationship and organizational management, service operations, and environment conscious operations. This course may count toward three credits of integrative requirement for business majors. Fall.
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3.00 Credits
This course provides an introduction to management practices aimed at quality improvement and international quality standards as applied to productive systems throughout a products global supply chain. Topics include product and process design for quality and reliability, vendor selection and quality defect prevention throughout the supply chain, control and improvement of process capability for all supply chain processes, ISO 9000 and ISO 14000 standards, and customer relationship management. This course may count toward either an integrative or international requirement for business majors. Fall.
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3.00 Credits
This capstone course examines the role of technology and the impact of globalization on creating value from both the producer and consumers prospective. Learning objectives include understanding how cultural and contextual differences affect the efficiency and effectiveness of global operations, and how developing a global supply chain creates a sustainable competitive advantage. The course uses a combination of lectures, internet exercises, case analysis, field research and group projects. This course counts toward both integrative and international requirements for business majors. Spring of odd-numbered years.
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3.00 Credits
All organizations have business processes that produce and deliver products and services to customers. This course examines the design and management of key business processes by focusing on the process flow, key performance measures, and the management of levers that lead to process improvement. The student will be introduced to process management tools as part of the course. Spring.
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1.00 - 4.00 Credits
May not be enrolled in one of the following Class(es):
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1.00 - 3.00 Credits
Directed study requires completion of a form and departmental permission. Zagweb registration not available. Summer only.
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