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Course Criteria
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2.00 Credits
Study of the factors causing conflicts and ways to resolve them. Conflict with individuals and groups, conflict management styles, and win-win situations. [GE]
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1.00 Credits
Concentrates on the rediscovery of laughter and humor through situational humor to rebuild human connection, improve individual and corporate health, kindle creativity, and establish perspective in a work world dominated by strategies such as downsizing, re-engineering, and outsourcing. [GE]
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3.00 Credits
The supervisor s role in the training and development of employees. Topics include identifying training needs, selecting the appropriate type of training, distinguishing between training and coaching situations, and coaching to help employees improve performance and develop professionally. In-class practice of practical training and coaching techniques. [GE]
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3.00 Credits
Leadership skills for improving effectiveness. Practical information for influencing organizational performance for the manager and non-managers alike. Topics include leadership/ followership roles, leadership styles, the communication process, team building and group interactions, and organizational politics, power, and influence. Applications for leading in business, notfor- profit organizations, clubs, and social organizations. [GE]
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3.00 Credits
Creating, developing, and nurturing teams in the workplace to achieve organizational objectives. Emphasis on the role of the supervisor, the roles of team members and group behavior. [GE]
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3.00 Credits
This course focuses on how to manage projects successfully. It introduces students to current practices in project management and in creating a quality project plan. Case examples will provide the opportunity for first-hand practice of the individual steps of a project cycle using current tools in information technology, control, and production. [GE]
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3.00 Credits
Developing an understanding of the functions and skills needed by supervisors concerning employment recruitment, selection and placement, staff planning and development, job descriptions and analysis, promotions, transfers, separations, wage and salary administration, and EEO requirements. [GE]
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3.00 Credits
Management considerations in employment law: hiring, discrimination, employment-at-will, drug testing, health insurance, unemployment, worker s compensation, wages and hours, civil rights including due process for public employees, and in labor relations: employee rights, collective bargaining, discipline and discharge, grievances and mediation. [GE]
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3.00 Credits
Techniques for improving productivity and quality and reducing waste. Topics include measuring quality and productivity, process definition and control, problem-solving, continuous improvement, and personal productivity for the production and service environment. [GE]
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1.00 - 5.00 Credits
Up to (5 Credits) for supervised work training in an approved job. Completion of or concurrent enrollment in BTEC 147 or HDEV 195, 198, or 200 required. Prerequisite: Completion of one class with a "C-" or better in Business, Economics, orManagement. Written consent of Instructional Unit. [GE]
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