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Course Criteria
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1.00 Credits
This course provides the review/support students require for success in Business Math (BUSN 121). Topics include the basic math operations, fractions, percentages, and decimal conversions, and formula application.
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3.00 Credits
This course introduceslaw and the judicial system as it functions in a democratic society. Topics covered include: functions of the courts, litigation, contracts, torts, product and service liability, consumer and worker protection, environmental issuesand other selected topics.
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3.00 Credits
This course is an introduction to sales management philosophy and techniques. Emphasis will be placed upon the verbal and nonverbal interaction between sales agent and the client. Topics to be covered will include agent-client communication, typical communication barriers, and the various means used to overcome those barriers.This course meets the General Education competency of Oral Communication (OC).
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1.00 Credits
This course develops keyboarding speed and accuracy based on proper techniques.
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3.00 Credits
This course introduces the student to the role of the entrepreneur in the 21st century global economy and provides the framework for the entrepreneurial process. Topics include entrepreneurial behavior, opportunity recognition, types of business ownership, financial and market research, and product development.
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3.00 Credits
This course develops thestudent's informational and computational knowledge and skills. The course will focus on the fundamental mathematical techniques used in accounting, banking, finance, and merchandising.This course meets the General Education competency of Quantitative Reasoning (QR).
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3.00 Credits
This course is a study of the various functions of management including planning, organizing, leading and controlling. Actual business problems and solutions are discussed to make the subject practical and to show how theory is adapted to action.
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3.00 Credits
This course is designed to acquaint the student with the fundamentals of employment law and discriminatory practices inherent to all areas of employment. The legal procedures for recruiting, hiring, promoting, evaluating, using progressive discipline, and dismissing employees will be emphasized. Antidiscrimination laws, company policies and their relationship to the protected classes will be researched and discussed.
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3.00 Credits
This course is designed to provide a basic understanding of the various aspects of personnel management. Emphasis will be placed on topics such as: motivation, supervision, communication, promotion, performance appraisals, interviews, selection process, and job satisfaction.
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3.00 Credits
This broad-based course covers issues facing customer service providers and managers. Emphasis is placed on the importance of striving for excellence in customer service. Topics covered include problem solving, coping with challenging customers, and customer service strategies for both traditional and virtual businesses.
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