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Course Criteria
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4.00 Credits
Addresses project management from a multidisciplinary perspective, covering the fundamental nature of managing all types of projects-public, business, engineering, and information systems-as well as specifi c techniques required to manage projects. Topics include project environment, planning, confl ict and negotiation, budgeting, scheduling, resource allocation, monitoring and controlling, and project termination. Addresses the unique and demanding role of the project manager, the challenges of cross-cultural projects, and the behavior and quantitative facets of project management. Introduces the major areas of the Project Management Body of Knowledge (PMBOK) as defi ned by the Project Management Institute. (Introductory course(s) in management, 0692-211, and 0680-341; or equivalent experience.) Credit 4
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4.00 Credits
Course covers the Advanced Project Management topics necessary for implementation of and excellence in project management. It deals with turning the principles and theory of project management into practice. Addresses the best practices for project management in the world; project portfolio management; the project office; project risk management; multinational cultures and cultural failures; integrated project teams; and virtual project teams. Incorporates aspects of the Project Management Body of Knowledge (PMBOK). (Introduction to Project Management 0681-410;or equivalent experience; or by permission of the instructor.) Credit 4
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4.00 Credits
With the increasing frequency of globalization, mergers, and acquisitions, international projects are becoming more prevalent and approaching the norm for many organizations. This course addresses a wide range of international projects-based in different industries and multiple countries. It deals with cultural and social differences within fi rms; cultural and social differences among countries and within countries; languages and dialect variations; different management practices and structures; religious practices; legal, regulatory, and reporting requirements; technology differences in different areas; and time zone differences. Incorporates aspects of the Project Management Body of Knowledge (PMBOK). (Introduction to Project Management 0681-410, and Advanced Project Management 0681-411; or equivalent experience; or permission of the instructor.) Credit 4
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4.00 Credits
Review of the logistics and transportation industry as part of the growing emphasis on distribution technologies. Introduces basic understandings of the function areas of logistics management and their inter relationships and how transportation and distribution plays a signifi cant role in the success of a business. Class 4, Credit 4
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4.00 Credits
Introduces the role of the government in the transportation industry. The evolution of past and current regulatory and promotional policies is explored. The determination and utilization of freight rates are examined. Various methods to forecast and control transportation costs also are discussed. Credit 4
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4.00 Credits
Introduces the basic skills required to move materials in support of the logistics function internationally. Includes discussions of duties, customs regulations and the various instruments used to facilitate international trade. Class 4, Credit 4
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2.00 Credits
Problems and solutions related to establishing realistic and attractive wages and career paths for employees in service sector businesses are examined. In addition, motivation, training and communication techniques that lead to the kind of quality performance required in service industries and organizations to optimize customer satisfaction are explored. Class 2, Credit 2
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2.00 Credits
Provides an overview of the emerging national and regional service economies. Defi nes the service sector, both consumer and producer of services, using a variety of local examples drawn from health care, information and communication, hospitality, fi nancial and personnel services. Economic and labor force implications of the service economy are analyzed along with the structure of service organizations, service delivery systems and levels of service. Class 2, Credit 2
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4.00 Credits
An introduction to the fundamental concepts of total quality management. Includes an overview of the competitive environment, the cost of non-quality, and the history of quality; a systematic examination of the leading defi nitions of quality and models of quality management; and an exploration of the implication of quality management concepts for organizational structure and roles, decision making and interpersonal relations. Class 4, Credit 4
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4.00 Credits
An introductory course in statistics and probability that provides students with techniques to analyze and interpret quality control data. Topics include problem solving techniques such as the fi shbone and fl owcharting, descriptive statistics (statistical tables and graphs, measures of central tendency and dispersion), a brief overview of the normal distribution, and one-way ANOVA. (0684-310, Introduction to Quality) Offered online only. Credit 4
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