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CEI 361: Intro to Project
0.00 Credits
Niagara County Community College
No course description available.
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CEI 361 - Intro to Project
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CEI 362: Intro Excel (6 Hr)
0.00 Credits
Niagara County Community College
No course description available.
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CEI 362 - Intro Excel (6 Hr)
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CEI 400: Change Management
0.00 Credits
Niagara County Community College
* Create an understanding as to what has really happened and why. * Allow participants to share their true feelings * Teach participants the Phases of Transition * Identify with the Current Reality and begin moving to a desired Future State.
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CEI 400 - Change Management
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CEI 401: Coaching & Feedback
0.00 Credits
Niagara County Community College
Focus is on applying guidelines for effective coaching and feedback sessions. Topics include: determining purpose of coaching / feedback session, motivating the employee, and the follow-up activities.
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CEI 401 - Coaching & Feedback
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CEI 402: Communication Skills
0.00 Credits
Niagara County Community College
Identify key communication components, develop knowledge of the communication process, and demonstrate effective communication skills and effective listening techniques.
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CEI 402 - Communication Skills
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CEI 403: Conflict Resolution
0.00 Credits
Niagara County Community College
Resolving team conflicts early is an important way to prevent the team's effort from stalling, or even breaking down altogether. This sessions provides an approach for getting people to clear the air, come to terms, and find ways to work more constructively together.
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CEI 403 - Conflict Resolution
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CEI 404: Customer Service
0.00 Credits
Niagara County Community College
To help professionals gain insight into customer behaviors and attitudes, and develop the necessary skills to build and maintain positive customer relations with both internal and external customers.
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CEI 404 - Customer Service
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CEI 405: Business Writing - (8-Hrs)
0.00 Credits
Niagara County Community College
Through lectures and in-class writing exercises, this class covers business writing basics including how to organize, format, and write effective letters and memos; a clear explanation of common grammar and punctuation mistakes and tips for how to avoid them; e-mail strategies that save time and increase impact; and much more. Writing well can help you get the results you want, get your work done faster, and even improve your image. This class will cover the essentials of better business.
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CEI 405 - Business Writing - (8-Hrs)
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CEI 406: Delegation
0.00 Credits
Niagara County Community College
Learn the necessary components of effective delegation. The most successful delegators tap the hidden talents, interests, and ambitions of their employees.
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CEI 406 - Delegation
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CEI 407: Effective Listening
0.00 Credits
Niagara County Community College
To listen effectively is to reach a clarity of understanding. To understand clearly is to respond appropriately. To respond appropriately is to enhance communication. To enhance communication is to support cooperation. To support cooperation is to improve morale. To improve morale is to increase job commitment. To increase job commitment is to focus on productivity. Listening is good business. 4-Hour Course
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CEI 407 - Effective Listening
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