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AST 150: Desktop Publishing I
1.00 Credits
Virginia Highlands Community College
Presents desktop publishing features including page layout and design, font selection, and use of graphic images. Lecture 1 hour per week.
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AST 154: Intro.to Voice Recognition Software
1.00 - 2.00 Credits
Virginia Highlands Community College
Teaches the computer user to use the voice as an input device to compose documents and to give commands directly to the computer. Since this new technology is being used in many business, medical, and legal offices, students should be prepared to use this input device. Lecture 1-2 hour(s) per week.
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AST 171: Introduction to Call Center Services
3.00 Credits
Virginia Highlands Community College
Introduces concepts and skills needed to be an effective customer service representative for a telephone service operation. Covers call center theory and technology, interpersonal communication skills, customer relations attitudes, telecommunications techniques, and professional procedures to handle a variety of customer service sales requests. Lecture 3 hours per week.
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AST 176: Medical Office/Unit Management
3.00 Credits
Virginia Highlands Community College
Develops administrative and support skills for a medical setting including effective communications, ethical and legal issues, research techniques, and insurance claims processing. Lecture 3 hours per week.
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AST 197: Co-op
2.00 - 5.00 Credits
Virginia Highlands Community College
Requires curriculum advisor and co-op advisor approvals. Cooperative education in clerical studies. Designed to provide practical work experience for the clerical studies student. Minimum on-the-job training is 10 hours per week.
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AST 205: Business Communications
3.00 Credits
Virginia Highlands Community College
Teaches techniques of oral and written communications. Emphasizes writing and presenting business-related materials. Lecture 3 hours per week.
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AST 206: Professional Development
3.00 Credits
Virginia Highlands Community College
Develops professional awareness in handling business and social situations. Emphasizes goal setting, critical thinking, decision-making, and employment skills. Lecture 3 hours per week.
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AST 230: Introduction of Office Technology
3.00 Credits
Virginia Highlands Community College
A laboratory corequisite (AST 231) may be required. Introduces principles, methods, and techniques involved in office technology. Emphasizes the use of microcomputer equipment and software. Lecture 3 hours per week.
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AST 232: Microcomputer Office Applications
2.00 - 4.00 Credits
Virginia Highlands Community College
Prerequisite: AST 101 or equivalent A laboratory Corequisite (AST 233) may be required. Teaches production of business documents using presentation software and spreadsheets. Emphasizes document production to meet business and industry standard. Lecture 2-4 hours per week.
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AST 236: Specialized Software Applications
3.00 - 4.00 Credits
Virginia Highlands Community College
Prerequisite: AST 101 or equivalent A laboratory corequisite (AST 237) may be required. Teaches specialized integrated software applications on the microcomputer. Emphasizes document production to meet business and industry standards. Lecture 3-4 hours per week.
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