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HP 301: Senior Honors Presentation
1.00 Credits
Seton Hill University
Honors students are required to complete a formal public presentation of their capstone experience and a reflection on the integration of their studies in honors. Presentation must address the social relevance of the capstone experience. Pass/Fail only. 1 credit.
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HP 301 - Senior Honors Presentation
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HP 410: Independent Study
0.00 Credits
Seton Hill University
By arrangement. Repeatable for credit. Permission required. Variable credit.
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HP 410 - Independent Study
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HT 100: Overview — Tourism and the Hospitality Industry
3.00 Credits
Seton Hill University
Examination of the historical roots and growth of the tourism and hospitality industry. Emphasis is placed on the delivery of services and the proper skills needed for success in the industry. Overview of the social, economic, environmental, and political forces that impact the industry. 40 hours of practicum required. Fall semester. 3 credits.
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HT 100 - Overview — Tourism and the Hospitality Industry
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HT 105: Customer Sales and Service
3.00 Credits
Seton Hill University
Focus on meeting the needs and wants of customers in the hospitality/tourism marketplace. Anticipating customer desires, conflict resolution, negotiations, persuasion, situational analysis, contracts, and evaluation of services delivered. 40 hours of practicum required. Spring semester. 3 credits.
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HT 105 - Customer Sales and Service
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HT 220: Computer Systems for Hospitality and Tourism
2.00 Credits
Seton Hill University
Acquaints students with automated information systems used in the hospitality industry globally. Students examine present system and future trends and legal and ethical issues. Analysis of system effectiveness in terms of cost, efficiency, and improvement of guest relations. Use of information for management decisions. Prerequisite: CS110. Spring semester. 2 credits. Fee.
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HT 220 - Computer Systems for Hospitality and Tourism
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HT 250: Hospitality and Tourism Marketing
3.00 Credits
Seton Hill University
Strategies in the promotion of hospitality and tourism organizations; motivating individuals as well as organizations to purchase hospitality services. The customer service approach to marketing emphasized. Various models of marketing examined. 40 hours of practicum required. Fall semester, even-numbered years. 3 credits.
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HT 250 - Hospitality and Tourism Marketing
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HT 255: Facilities Management
3.00 Credits
Seton Hill University
Management of all resources to maintain the desired physical and social environment. Hotel front desk operation emphasizing interpersonal relations, housekeeping, and maintenance operations; analysis of the contribution of spaces to the satisfaction of customers. 40 hours of practicum required. Spring semester, even-numbered years. 3 credits.
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HT 255 - Facilities Management
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HT 320: Lodging and Front Desk Operations
3.00 Credits
Seton Hill University
Development and application of managerial skills applied to the rooms and lodging divisions in the hotel and resort industry. Emphasis on front desk procedures, relationships between rooms,food and beverages, support, and safety and security divisions. Prerequisite: HT220. Spring semester, odd-numbered years. 3 credits. Fee.
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HT 320 - Lodging and Front Desk Operations
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HT 350: Financial Management
3.00 Credits
Seton Hill University
Planning and management of the financial resources of tourism/hospitality organizations. Evaluation of accounting systems; emphasis on operating budgets and statistics and the use of financial reports to control and monitor organizational use of resources. 40 hours of practicum required. Spring semester, even-numbered years. 3 credits.
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HT 350 - Financial Management
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HT 355: Hospitality and Tourism Law
3.00 Credits
Seton Hill University
An investigation of the legal aspects and responsibilities involved in selling hotel, restaurant, and tourism services. Includes seller-purchaser relationship and subsequent liabilities. Case histories and their resultant impacts on the industry are analyzed. Spring semester, odd-numbered years. 3 credits.
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HT 355 - Hospitality and Tourism Law
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