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Course Criteria
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0.25 Credits
An examination of the various research techniques and methodologies used in the analysis, design, and implementation of an effective distribution network. An emphasis of this course, which uses the case study approach, is how to implement various research strategies to solve supply chain problems. Topics include methodologies for systems design, customer service logistics audits, and analysis of public policy related to supply chain issues.
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0.50 Credits
A survey of the impact of the emerging global marketplace on today146s business environment. In particular, this case study course will integrate the concepts, theories, and evolving practices of global supply chains with today146s marketplace. Topics include international terms of sale, impact of e-commerce on global strategies, international transportation carriers, documentation issues, global third-party providers, and ethical considerations.
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0.50 Credits
No course description available.
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0.50 Credits
An examination of the strategic nature and importance of an effective warehouse network in the supply chain. Topics include the changing role of the warehousing function; value-added services; warehouse space needs forecasting; basic warehouse layout and design factors; material handling design; the decision to buy or lease warehouse space; and location analysis.
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0.25 Credits
A survey on the impact of transportation strategies on supply chain decision making. The course emphasizes the planning, implementation, and control process of the finished goods movement. Topics include selection, assessment and measurement of carriers, pricing strategies for carrier and modal selection, transportation contract development, role of private fleets, and outsourcing transportation services.
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0.50 Credits
An overview of the conceptual and practical applications of the physical flow of goods and related distribution information in the supply chain. Topics include the interface of marketing strategies and logistics, the development of new/alternative distribution channels, pricing policies, and channel conflicts.
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0.50 Credits
An overview of the development and application of performance measures and benchmarking in the supply chain. Specifically, the course will examine the idea of how to establish benchmarking techniques of specific supply chain activities such as warehousing, transportation, and inventory control. Topics include the benefits and costs associated with benchmarking, the benchmarking process, methods of establishing benchmark statistics, selecting benchmark candidates, and the recalibration of the process.
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0.25 Credits
The course will examine the contribution and influence that packaging decision-making factors have on the product146s value and distribution costs. Topics include such practical application issues such as how the size, shape, and types of packaging influence supply chain decisions regarding material handling equipment and warehouse design, and the legal and environmental considerations of packaging.
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0.25 Credits
An investigation of the emerging role of electronic commerce (e-commerce) and its impact on supply chain management decision-making. Topics include a brief history of e-commerce, e-commerce strategies including business to business and business to consumers, development of effective supply chain networks for e-commerce, the future of e-commerce, and the implication of the distribution channel.
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0.50 Credits
An overview of the development/impact of customer service/relationship strategies on cost/service decisions in the distribution channel. Topics include the development of customer satisfaction programs, methods of establishing customer service metrics, customer satisfaction as a corporate philosophy, and impediments to the implementation of effective customer satisfaction strategies.
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