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SMG 125: Supervising Employee Training
3.00 Credits
Tacoma Community College
Principles and techniques that facilitate training and learning in work environments. Topics include: needs assessment, evaluating on-the-job training, new employee orientation, and individual development.
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SMG 125 - Supervising Employee Training
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SMG 131: Supervision and Group Behavior
3.00 Credits
Tacoma Community College
Examines elements needed to understand, predict and influence human behavior in organizations. Explores how people at work can be motivated to work together, harmoniously and productively.
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SMG 131 - Supervision and Group Behavior
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SMG 201: Management Communications
3.00 Credits
Tacoma Community College
Supervisors will learn to communicate more effectively to improve employee satisfaction and heighten employee retention. Course content includes analyzing and practicing basic communication principles and techniques, and will provide methods for overcoming obstacles to effective communication. Participants will also be introduced to effective listening techniques. Emphasis is on practical workplace application. Prerequisite(s): Instructor permission.
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SMG 201 - Management Communications
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SMG 210: Public Relations
3.00 Credits
Tacoma Community College
A practical approach to theory and application of public relations for managers. Topics include communication theory, public opinion, persuasion, print/broadcast media, crisis communications and public relations strategies.
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SMG 210 - Public Relations
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SMG 222: Management and Labor Relations
3.00 Credits
Tacoma Community College
Survey of the collective bargaining process, current labor law and recent NLRB rulings. Examines contract administration for managers, grievances, mediation and arbitration, disciplinary procedures, and selected case studies.
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SMG 222 - Management and Labor Relations
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SMG 250: Human Resource Management
3.00 Credits
Tacoma Community College
Examines typical personnel management functions and the relationship between supervisors and the personnel staff. Topics include: job analysis, recruiting, performance appraisal, and federal employment laws and guidelines.
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SMG 250 - Human Resource Management
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SMG 255: Supervisor and the Law
3.00 Credits
Tacoma Community College
Introduction to the nature and sources of business law. Examines legislative, judicial and executive powers of regulatory agencies. Includes a survey of contract law, the principles of agency and employment, and a study of the employee grievance process.
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SMG 255 - Supervisor and the Law
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SMG 260: Managerial Excellence
3.00 Credits
Tacoma Community College
Examines techniques of managing more effectively to increase employee productivity and job satisfaction. Reviews current behavioral science and management methods designed to improve individual effectiveness, interpersonal relationships, work-group functions and organizational quality awareness.
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SMG 260 - Managerial Excellence
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SMG 261: Dynamics of Leadership
3.00 Credits
Tacoma Community College
This course compares and contrasts the role of leaders, managers, and front-line supervisors in an organization. participants will examine the traits, qualities, skills, and workplace actions of effective supervisors and managers. Participants will self-assess their own leadership style, and evaluate their effectiveness, after reviewing individual strengths and weaknesses. Prerequisite(s): Instructor Permission
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SMG 261 - Dynamics of Leadership
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SMG 264: Motivation and Productivity
3.00 Credits
Tacoma Community College
This course examines methodologies used in the workplace to obtain sustained peak performance from employees. Course content will review effective supervisory techniques and communication strategies. Participants will examine alternatives to "command-and-control" and "management-by-compliance" management approaches. The concepts of feedback and intrinsic (as opposed to entrinsic) rewards are emphasized as the foundation for a highly motivational work environment. Emphasis is on the role of the supervisor and the interaction between supervisor and the mployee in building ahighly motivational workforce. Prerequisite(s): Instructor Permission
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SMG 264 - Motivation and Productivity
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