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AST 137: Records Management
3.00 Credits
Central Virginia Community College
Teaches filing and records management procedures for hard copy, electronic, and micrographic systems. Identifies equipment, supplies, and solutions to records management problems. Lecture 3 hours per week.
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AST 141: Word Processing I
3.00 Credits
Central Virginia Community College
Teaches creating and editing documents, including line and page layouts, columns, fonts, search/replace, cut/paste, spell/thesaurus, and advanced editing and formatting features of word processing software. Prerequisite: AST 101 or Instructor's permission. Lecture 3 hours per week.
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AST 171: Introduction to Call Center Services
3.00 Credits
Central Virginia Community College
Introduces concepts and skills needed to be an effective customer service representative for a telephone service operation. Covers call center theory and technology, interpersonal communication skills, customer relations attitudes, telecommunications techniques, and professional procedures to handle a variety of customer service sales requests. Lecture 3 hours per week.
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AST 205: Business Communications
3.00 Credits
Central Virginia Community College
Teaches techniques of oral and written communications. Emphasizes writing and presenting business-related materials. Prerequisite: AST 107. Lecture 3 hours per week.
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AST 230: Introduction to Office Technology
3.00 Credits
Central Virginia Community College
Introduces principles, methods, and techniques involved in office technology. Emphasizes the use of microcomputer equipment and software. Prerequisite: AST 101 or instructor's permission. Lecture 3 hours per week.
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AST 240: Machine Transcription
3.00 Credits
Central Virginia Community College
Develops proficiency in the use of transcribing equipment to produce business documents. Emphasizes listening techniques, business English, and proper formatting. Includes production rate and mailable copy requirements. Prerequisite: AST 107. Co-requisite: AST 102 or equivalent. Lecture 3 hours per week.
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AST 243: Office Administration I
3.00 Credits
Central Virginia Community College
Develops an understanding of the administrative support role and the skills necessary to provide organizational and technical support in a contemporary office setting. Emphasizes the development of critical thinking, problem-solving, and job performance skills in a business office environment. Prerequisite: AST 102. Lecture 3 hour per week.
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AST 244: Office Administration II
3.00 Credits
Central Virginia Community College
Enhances skills necessary to provide organizational and technical support in a contemporary office setting. Emphasizes administrative and supervisory role of the office professional. Includes travel and meeting planning, office budgeting and financial procedures, international issues, and career development. Teaches management and the management functions of planning, leading, and controlling. Prerequisite: AST 243 or equivalent. Lecture 3 hours per week.
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AST 245: Medical Machine Transcription
3.00 Credits
Central Virginia Community College
Develops machine transcription skills, integrating operation of transcribing equipment with understanding of medical terminology. Emphasizes dictation techniques and accurate transcription of medical documents in prescribed formats. Prerequisites: AST 102 or equivalent, AST 107 and HLT 141. Lecture 3 hours per week.
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AST 253: Advanced Desktop Publishing I
3.00 Credits
Central Virginia Community College
Introduces specific desktop publishing software. Teaches document layout and design, fonts, type styles, style sheets, and graphics. Prerequisite: AST 101 or equivalent and experience in using a word processing package. Lecture 3 hours per week.
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