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Course Criteria
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3.00 Credits
This course provides those students seeking to become help desk or call center professionals with skills ranging from customer service, troubleshooting software and computer problems, operation of the help desk and creation of manuals. It is expected that students have a prior knowledge of basic computer concepts, word processing, spreadsheet and database applications and Internet experience.
Prerequisite:
CPT 150
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3.00 Credits
This course is designed to provide the student with the knowledge to install, configure, operate, navigate and administer a Windows client and server computer. Students will learn to design, install, maintain and troubleshoot the services and protocols found in a network environment.
Prerequisite:
CPT 182
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3.00 Credits
This course covers the installation, configuration and troubleshooting of a Windows network infrastructure. Topics include DNS, DHCP, remote access, network protocols, WINS and IP routing, active directory, sites, organizational units, domains and security groups.
Prerequisite:
CPT 262
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3.00 Credits
This course provides students with two widely used web development tools; introduction to PHP programming techniques in conjunction with an introduction to the Structured Query Language(SQL) as it is used in a variety of database environments. The course content will include creating and modifying queries, the design of effective queries and query programming within an open source relational database management system.
Prerequisite:
CPT 196
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3.00 Credits
This course demonstrates the integration of the Microsoft Office Professional suite components. Using a case study approach, students will implement advanced features for problem analysis and problem solution. Students entering the course are expected to have mastered basic skills in Word, Excel, PowerPoint and Access. Outlook is introduced.
Prerequisite:
OFT 185, OFT 190, CPT 195, and CPT 196
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3.00 Credits
System Analysis and Design introduces the student to the tasks performed by systems analysts and the process that is used to complete successful projects. This course presents the life cycle of a computer system, the tools used by the systems analyst in each phase, and the role of the systems analyst within that life cycle. Stressing the importance of functioning as a member of a team, the course presents techniques to successfully manage a project, as well as communication with other members of the team and the organization. It serves as a capstone course, applying all the knowledge the student has gained into a final cohesive project.
Prerequisite:
CPT 196
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3.00 Credits
This course provides a broad overview of homeland security and homeland defense as undertaken in the United States since 9/11. The goal is to provide the students with an overview of a generally accepted body of knowledge required of the homeland security professional. The course focuses on the enemy, why they hate us and the threat they pose; the homeland security policies and procedures enacted since 9/11; the key players at the federal and state and local levels. Successful students will received four certifications from the Federal Emergency Management Administration in Incident Command and the National Incident Management System.
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3.00 Credits
The history, development and philosophy of law enforcement in democratic society, as well as introduction to modern agencies of criminal justice will be discussed. An orientation to criminal justice as a career field will be examined and the criminal justice flow chart and processes will be illustrated.
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3.00 Credits
Elements of substantive and procedural criminal law and how it applies in both practice and theory are introduced. The structure, definitions and most applicable and pertinent sections of criminal statutes are examined. An understanding of the criminal laws as they apply to preservation and protection of life and property will be summarized with an identification of appropriate punishments and punishment philosophies.
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3.00 Credits
This course will examine the role of law enforcement in contemporary society relative to crime prevention, community policing, professional development and its effect on the community. Analysis of organizational structure, administration, management practices and operating procedures of law enforcement agencies with emphasis on line services activities. Recruitment, selection, training and career development of police will be discussed.
Prerequisite:
CRJ 155
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