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Course Criteria
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3.00 Credits
A broad overview of basic telecommunication concepts, practices, industry standards, historical events, and future trends. Three class hours. Prerequisite: ELT 121 or ELT 130 or permission of the department chair. 3 Credits.
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0.00 - 2.00 Credits
This course covers the proper stripping, cleaning, cleaving, fusing, and connectorization of glass fibers using the popular tools of the trade. Students learn basic principles of light propagation through both multimode and singlemode fiber optic cable used by the telephone and computer network industry. Students become familiar with measurement techniques using specialized equipment such as the light source, power meter, and OTDR. Students are introduced to the assembly of fiber closures used in the outside plant of the public switched telephone network (PSTN). One class hour, two laboratory hours. 2 Credits.
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0.00 - 4.00 Credits
This capstone course investigates how the public switched telephone network (PSTN) today can allow for billions of simultaneous voice and data communication paths to coexist nation wide and world wide. Using electronics and networking knowledge from other courses, students investigate how both telephone and computer connections are made through the PSTN. Students become familiar with the physical hardware making up the outside plant and gain insight as to how the various switches found in the PSTN automatically route phone calls and data transfer using twisted pair (copper), microwave, and fiber optic media. Three class hours, three laboratory hours. Prerequisite: TLC 101 and TLC 111; corequisites: CPT 115 and ELT 232 (or ELT 121 and ELT 112). 4 Credits.
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1.00 - 12.00 Credits
No course description available.
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0.00 Credits
Introduction to job seeking and job keeping skills with an emphasis on developing a professional image, a personal promotional package, establishing job contacts and developing effective interviewing and negotiating techniques. One class hour. No Credit.
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3.00 Credits
This course offers an insightful look into the fields of travel, tourism and hospitality. Students will explore the many exciting career opportunities that await them in an industry that has propelled to the forefront of world business. The economic role of travel and tourism is assessed with regard to its impact on public policy and destination development. Domestic and international air travel, car rentals, rail and the world of lodging are just a few of the topics that will be examined. Three class hours. TVL 131 Documentation in the Tourism Industry Extensive examples and exercises will provide students with the essential information they will need regarding the fare and ticketing process. Detailed coverage of manual and automated ticketing will be covered including special ticketing procedures, exchanges, and refunds. All ticketing formats and entries contained in this course are in strict accordance with the ARC INDUSTRY AGENTS' HANDBOOK. The Airline Reporting Corporation (ARC) establishes industry-wide standards for the sale and completion of all airline-generated documents. Fall Semester only. Three class hours. TVL 210 Introduction to Airline Reservations Systems: SABRE This course introduces the student to the SABRE computer reservation and ticketing system. The course uses SABRE terminals in a training mode. Programmed lessons are used to acquire proficiency in SABRE formats. Fall Semester only. One class hour, two laboratory hours. TVL 220 Introduction to Airline Reservations Systems: APOLLO This course introduces the student to the APOLLO computer reservation and ticketing system. The course uses APOLLO terminals in a training mode. Programmed lessons are used to acquire proficiency in APOLLO formats. Spring Semester only. Three class hours. TVL 231 Tourism Specialization Exciting segments of the travel and tourism market will be explored. Cruising is the fastest growing segment of the travel industry. The class will look in detail at cruise history, cruise types, how the industry operates, the experience at sea and compare and contrast itineraries. Course content will also cover the tools and techniques necessary to prepare for an exciting and enriching career as a tour guide, director or planner. Knowledge will be applied through the use of professional and promotional materials, as well as through a computerized hands-on component. Spring Semester only. Three class hours. TVL 251 Tourism Sales and Marketing The student will be provided with a hands-on approach to the consultative sales process utilized by industry professionals through in-class discussion, activities and role-play. Students will have the opportunity to learn and experience the distinctive aspects of the tourism industry through a comprehensive marketing project. Market research will be created and implemented, a tourism product will be developed and will be marketed through the creation of promotional literature, advertising, and a final sales presentation. Fall Semester only. Three class hours. TVL 275 Current Issues in Travel and Tourism This course is an examination of contemporary issues and topics that are influencing the travel, tourism and hospitality industry. Students will collect pertinent articles and information from newspapers, magazines, professional journals, and news programs, and will utilize the internet to find relevant issues to discuss in class. Oral presentations, guest speakers, and class discussions will allow the student to develop knowledge and awareness on issues that will impact the industry both in the present and in the future. Spring Semester only. Three class hours.
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3.00 Credits
Extensive examples and exercises will provide students with the essential information they will need regarding the fare and ticketing process. Detailed coverage of manual and automated ticketing will be covered including special ticketing procedures, exchanges, and refunds. All ticketing formats and entries contained in this course are in strict accordance with the ARC INDUSTRY AGENTS' HANDBOOK. The Airline Reporting Corporation (ARC) establishes industry-wide standards for the sale and completion of all airline-generated documents. Fall Semester only. Three class hours. 3 Credits.
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0.00 - 3.00 Credits
No course description available.
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0.00 - 3.00 Credits
This course introduces the student to the SABRE computer reservation and ticketing system. The course uses SABRE terminals in a training mode. Programmed lessons are used to acquire proficiency in SABRE formats. Fall Semester only. One class hour, two laboratory hours. 3 Credits.
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3.00 Credits
This course introduces the student to the APOLLO computer reservation and ticketing system. The course uses APOLLO terminals in a training mode. Programmed lessons are used to acquire proficiency in APOLLO formats. Spring Semester only. Three class hours. 3 Credits.
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