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Course Criteria
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3.00 Credits
Studies advanced topics in operating systems as they apply to networking applications. Provides data relating to the different types of operating systems including workstation and server. This course will provide the necessary information in preparation for the CompTia Linux+ Certification Exam.
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3.00 Credits
Includes identification of basic terms, concepts and functions of system modules, and basic procedures for adding and removing field replaceable units. Reviews of portable system components, identification of system resources, and other detailed information concerning PC architecture, hardware and standards. Includes identification of basic terms, concepts and function of operating systems in microcomputers and basic procedures for installation, upgrade and utilization. Reviews of basic concepts and procedures for creating, viewing, and managing files, using utility programs and understanding normal operation and symptoms relating to common problems.
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3.00 Credits
Includes the understanding of more advanced PC terminology, concepts, functions of system modules, and more complex procedures for troubleshooting issues regarding PCs. Includes complete analysis of portable system components, an in-depth study of system resources, and other more detailed information concerning PC architecture, hardware, software, and standards. Includes a more sophisticated study of advanced terminology, concepts and functions of systems software in microcomputers and basic procedures for installation, upgrade and utilization. Reviews of more complex concepts and procedures for the administration of files using utility programs and understanding normal operation and symptoms relating to common troubleshooting issues with systems software.
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3.00 Credits
In this course, the student, through lectures, discussion, demonstrations, textbook exercises, and classroom labs, will learn the skills and knowledge necessary to support end users with their operating systems and software applications. The course will contain key concepts of end user and computer management including configuring and troubleshooting. The student will learn techniques in resolving issues with usability and customization of the operating system and applications.
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3.00 Credits
In this course, the student will learn through lectures, discussions, demonstrations, textbook exercises, and classroom labs the skills and knowledge necessary to support end users who use microcomputers in a corporate, small business, or home environment. The course will focus on key concepts of computer management including installing and updating operating systems, support local users and groups, manage hardware, and configure file and folder access. The student will learn techniques in resolving issues with hardware and operating systems, printers, and network connectivity.
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3.00 Credits
In this course, the student will study a broad range of topics that user support specialists need when working in the support industry. The student will learn troubleshooting and problem solving in working with end users.
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3.00 Credits
In this course, the student, through lectures, discussion, demonstrations, textbook exercises, and classroom labs, will learn the skills and knowledge necessary to conduct maintenance on personal computers. This course will contain key concepts on computer management of preventative maintenance and troubleshooting of hardware and software. The student will learn techniques of data recovery due to equipment failure, disaster, or end user mismanagement.
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3.00 Credits
Network Server Technologies is a study of network servers, particularly the hardware and software necessary to efficiently maintain a modern network. This course focuses on installation, configuration, administration, and troubleshooting of network servers. In addition it deals with site preparation, performance monitoring, and disaster recovery. The course provides support and guidance for preparation of the student to take the Server+ certification exam, a COMPTIA vendor neutral test which can apply to Microsoft¿s MCSA, or stand on its own merit. This course contains elements above basic hardware fundamentals of a standard PC and so the certification is considered more advanced than the A+. In addition this course deals with Industry Standard Server Architecture (ISSA) issues, such as RAID, SCSI, multiple CPUs, SANs and other networking server issues.
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3.00 Credits
This course will provide instruction to demonstrate the ability to implement, administer, and troubleshoot information systems that incorporate Microsoft Windows Server.
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3.00 Credits
This course will provide instruction to demonstrate the ability to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows network infrastructure. In addition, this course builds the skills required to manage, monitor, and troubleshoot Network Address Translation and Certificate Services. This course is designed to follow a preparation path towards the appropriate Microsoft certification series.
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