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Course Criteria
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Discover how economics, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Determine how economic forecasting and the world economy affect an enterprise; understand the basics of accounting including the general ledger, the accounting equation, key accounting terms, and the types of accounting; and learn how balance sheets, income statements, cash flow management, and financial controls help keep your organization moving in a positive direction. Understand the fundamentals of business law, contracts, and the principal-agency relationship; discover the forms of business organization and learn about ethics and organizational politics; and understand the basics of international business. Find out how you can successfully plan and exercise control, discover how problem solving and decision making can increase your efficiency and effectiveness, and explore various organizing principles. See the difference between motivation and leadership, discover how to increase creativity, find out how marketing differs from sales, and learn of the finer points of operations management. Understand why effective change management is so vital, and determine how to recruit, evaluate, select, and train team members.
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The CMA® (Certified Management Accountant) is the advanced professional certification specifically designed to measure the accounting and financial management skills that drive business performance. Achieving the CMA credential demonstrates your mastery of financial planning, analysis, control, and decision support, as well as professional ethics. Certified Management Accountant: Part 1 is the first of two instructor led courses that will prepare students to sit for Parts 1 and 2 of the CMA certification exam.
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The CMA Exam Review Course Part 2 will prepare students to complete the second portion of the exam to become a Certified Management Accountant. In earning the CMA, students will have mastered a comprehensive body of knowledge directly related to operational and strategic management as well as the skills and abilities required to build quality business practices inside organizations.
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Do you have training or knowledge that could be useful to others? Have you ever considered providing consulting services based upon your background? This course is designed to help those who wish to set up a consulting practice get started. You will learn the complete process of starting and operating a consulting practice. The course will begin with surveys and assessments designed to help you pinpoint the best consulting services to offer. The course then progresses into the business start-up process, including issues such as licensing and legalities. You will then develop a complete business plan for their consulting firm that details finances, pricing policies, contracting, and marketing. The course concludes with a discussion of record-keeping and tax concerns. There will also be an online discussion area where you can exchange valuable business ideas and resources with other students and the instructor. The instructor will keep you updated by citing resources such as books, periodicals, and organizations designed to help small businesses.
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The Certified Manager course prepares experienced managers for the Certified Manager exam offered by the Institute of Certified Professional Managers (ICPM, http://www.icpm.biz/). Students are instructed in three major areas of management: Planning, Organizing, and Leading and Controlling. The course consists of three online modules which are completed independently; they include Power Point and video presentations, quizzes and practice exams, accompanied by text. Periodic discussions and presentations are facilitated locally by a Certified Manager. Each module is followed by a 2-hour online exam. The start date is flexible, but completion is expected within 15 months.
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The National Council on Strength and Fitness (NCSF) Certified Personal Trainer Course is designed to synthesize the knowledge acquired from an exercise science curriculum with practical application for successful job performance in the fitness industry. The goal of the course is to provide professional development and prepare students for the NCSF Board Certification Exam.
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This two-hour seminar will assist you in developing your marketing strategy. You will learn how to determine and define your market niche, and how to develop a marketing plan.
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This course is designed to provide customer service training to classroom teachers. The focus is on teachers learning to work with parents, classroom volunteers, and others who support the teachers in professional ways that will lead to volunteer retention and student impact.
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This course is designed to help participants build awareness of and develop skills in positive customer relations in a computerized office setting.
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Discusses the benefits of building customer loyalty by establishing good customer service and care.
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