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Lymphatic Massage Lymphatic massage or lymph drainage massage is a technique used to help increase lymph flow. Lymphatic massage utilizes a very light pressure combined with soft pumping movements in the direction of the lymph nodes. Immune system function can be significantly increased, improving metabolism and helping the body to eliminate waste and toxins. In this workshop you will learn the basic massage techniques to increase lymph flow. To get the best results from a lymphatic massage, seek out a suitably trained and qualified therapist. (Limit 10 participants)
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Emotional Intelligence in the Workplace Many of your staff come to work and upon entering the workplace they leave their mind and hearts in the car. They are disengaged and go about their day¿s work with little emotional involvement. According to the latest research, only three out of ten people are using their hearts and minds at work. They are passionate, but what about the other seven? What happens to a workplace that engages ten out of ten people where they are all using their hearts and minds at work? This workshop will look at the work of Daniel Goleman and ¿How Working with Emotional Intelligence¿ will dramatically change your school. According to Mr. Goleman, there is a new way to measure intelligence. According to the presenter, if each person is cognizant of their emotional intelligence, they will become passionate as they learn about the assets they have to offer their workplace. Come and see how being cognizant of your own emotional intelligence level will help you transform your business. See how respect, honor, caring and ¿smart hearts¿ will accomplish much more than ever.
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TheCourse¿ teaches the core competencies of project management. It covers the five process groups and nine knowledge areas of PMBOK, the PMP code of ethics and professional conduct, and a review of general management topics that are in the PMP examination. Project management is an evolving profession, and employers are increasingly requiring that their project managers be certified. The online edition of TheCourse is the curriculum of choice of an increasing number of colleges and universities across the United States. It is Java/browser-driven, multi-media, consisting of 650 web pages with voice plus some four dozen related linked papers. It can be started at any time and taken at the student's pace. Course materials for TheCourse ¿ include PMI's Guide to the Project Management Body of Knowledge 4th Edition (PMBOK®), workbooks tailored for TheCourse¿ and TheTest¿, a Test Engine containing 1,000 exam-like questions, to download and use on your own Intel-based computer. Participants register through Continuing Education and receive training through TheCourse¿. (CED 175 701) Cost: $900.00 to learn more about TheCourse¿: www.TheCourse.us To register call the Continuing Education Division at: 315-786-2233. This workshop can be taken on its own or put toward the Work NOW certificate offered through the Continuing Education Division.
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Character and Integrity in The Workplace Character and integrity are needed in any workplace. Research shows that ¿we expect people to behave in a certain way when they come to work¿ but unless the expectations are written in a code of ethics, the behavior of adults and the expectations of adults are incongruous. With economics as they are and stress as it is, character and integrity are needed. Research documents that ethical behavior improves the working culture, especially when a code of ethics is clearly documented for all employees. Integrity at work builds trusts, builds working relationships, increases profits, decreases absenteeism and improves communication. So how do you show up at work? What kind of workplace behaviors do you participate in that may or may not add to the culture of your workplace? Do you operate out of respect or rigidity? In this day of corruption, personal integrity is possible in systemic corruption. The golden rule works when we remember to practice it. Studies show that 50 percent of workers report seeing specific ethical and policy violations at work. It¿s time to know what integrity at the workplace looks like.
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Civility in the Workplace Civility in the workplace is like ¿The Emperor¿s Clothes¿. The lack of civility exists in the workplace, but no one is willing to talk about it. We all experience the person we need to go to for help but we are afraid to because of how we will be treated. Civility is not about being nice or sicky sweet. It is about making the workplace (office) a better place and a place that employees enjoy working at. A civil office is a safe place to work and play. Civility fosters a workplace of openness and inclusion which allows organizations to do well and be more productive. The civil workplace also promotes good customer relations since the quality of service is improved with happy employees. A civil culture promotes employee loyalty and trust. With the growing threat of the economy, there are things you can do to help improve the economics of your business. Civility in the workplace will increase creativity, decrease absenteeism, decrease wasted time, and increase productivity.
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Customer Service through Empowerment This seminar features an educational approach to enhance self esteem at work through customer service. Learn basic principles that have a consistent track record of success which will enable participants to have personal buy-in and commitment to their own ability to give effective customer service. This course will empower participants to view the customer service relationship from both sides of the equation and stresses key elements that work. This is a 3-hour workshop that is open to the public.
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Building Efficiency for Maintenance Personnel This two day workshop is for maintenance personnel who want to expand their knowledge of building efficiency to decrease energy waste. Issues such as the building envelope and the future of lighting, universal waste regulations and electric usage will be discussed. Participants will also learn calculating, energy usage with heating degree days. This two day workshop is offered at Jefferson Community College through a collaboration with Cornell Cooperative Extension of Jefferson County. Instructor Gerald Loch, is a Community Energy Educator, and holds NYSERDA certification.
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