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MGT 276: Collective Bargaining
0.00 - 3.00 Credits
Harper College
Studies the collective bargaining method preparations and patterns; strategies and tactics of negotiations; and the use of mediators and arbitrators. Prerequisite: MGT 265.
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MGT 280: Organizational Behavior
0.00 - 3.00 Credits
Harper College
Emphasizes a managerial and interpersonal relations process approach to problem solving, communication and group dynamics. Specific treatment is given to managing change, appraisal and reward, solving communication problems, status needs of the work force, understanding individuals, group dynamics and reducing conflict. Prerequisite: MGT 111.
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MGT 291: Problems in Management and Supervision
0.00 - 3.00 Credits
Harper College
Provides the student with a logical integration of management principles with representative supervisory problems found in business firms. Emphasis is given to decision making. Case problems, simulation and directed reading. Prerequisite: MGT 160 and MGT 270 or consent of the instructor.
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MKT 105: Sports Marketing
0.00 - 3.00 Credits
Harper College
Focuses on the strategic marketing process as it is applied to the sports industry. Topics to be investigated include sponsorships, understanding spectators as consumers, and the application of the marketing mix in a sports environment.
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MKT 105 - Sports Marketing
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MKT 106: Retail Merchandising
0.00 - 3.00 Credits
Harper College
Focuses upon the merchandising activities related to hardlines, apparel and other softline merchandise. Examines the role and qualifications of the buyer and the influence of consumer preference. Includes budgeting by dollars and assortment, pricing strategy, managing assortments, the selection and promotion of merchandise, and the coordinator of merchandising functions and processes.
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MKT 110: Retail Store Layout and Imaging
2.00 Credits
Harper College
Examines the importance and relationship of store layout, image projection, interior merchandise presentation and site location to store success. This course is designed to allow the learner to understand the relationship of image and product positioning to sales and profit. Emphasis is placed on layout, space allocation, interior merchandise presentation and store operations.
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MKT 110 - Retail Store Layout and Imaging
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MKT 120: Customer Service
1.00 Credits
Harper College
Studies the importance of customer service satisfaction and the functions of various customer relation systems. This course is designed to promote an understanding of customer service in general and how it specifically contributes to the success of the marketplace and individual businesses. Emphasis is placed on the importance of striving for excellence in service to win and hold customers and to gain a competitive advantage.
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MKT 140: Principles of Professional Selling
0.00 - 3.00 Credits
Harper College
Focuses upon the principal factors of successful selling of goods or ideas. Examines buying motives, sales psychology, customer approach and sales techniques.
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MKT 140 - Principles of Professional Selling
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MKT 141: Sales Management
0.00 - 3.00 Credits
Harper College
Focuses on the responsibilities of the sales executive in planning and evaluating sales activities as well as supervision of a sales force. Attention is given to the administrative activities of sales managers at all levels with emphasis directed to the management of sales forces of manufacturers, service marketers and wholesaling middlemen. Prerequisite: MKT 140 or consent of program coordinator.
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MKT 190: Export Documentation
0.00 - 3.00 Credits
Harper College
Provides an understanding of the procedures and necessary documentation for exporting both goods and services. Course content will cover shipping documentation as well as insurance, banking and finance and governmental forms required for export marketing. Prerequisite: MKT 260 or consent of program coordinator.
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MKT 190 - Export Documentation
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