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PY 299: Special Introductory Topics in Psychology
6.00 Credits
Hopkinsville Community College
Hours: 1 - 3 Course ID: 000534 An introductory study of selected topics in psychology. Topics may include, but are not limited to: psychology of aging, health psychology, industrial/business psychology, evolutionary psychology, and the writings of selected psychologists. May be repeated to a maximum of six credits under different subtitles. Lecture: 1-3 credits (15 contact hours). Prerequisite: PSY 100 or PY 110 or consent of instructor. Component: Lecture
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QMS 101: Introduction to Quality Systems
3.00 Credits
Hopkinsville Community College
Hours: 3 Course ID: 004464 Students are introduced to fundamental concepts, principles, and practices used to improve quality in organizations. The need for organizational change is reviewed and paradigms of quality are introduced. An overview of areas of change, methods of quality planning, and methods for implementing quality policies are provided. Students will practice problem solving techniques, make decisions based on data, work in teams troubleshoot, and demonstrate knowledge of implementing continuous improvement processes. Lecture: 3 credits (45 contact hours). Component: Lecture Attributes: Course Also Offered in Modules
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QMS 1011: Understanding a Quality Focused Organization
0.60 Credits
Hopkinsville Community College
Hours: 0.6 Course ID: 005165 Past quality initiatives and progressive quality trends. Lecture: 0.6 credits (9 contact hours) Component: Lecture
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QMS 1012: Quality Tools of the Trade
0.60 Credits
Hopkinsville Community College
Hours: 0.6 Course ID: 005166 Quality improvement tools and techniques and their integration into an organization. Prerequisite: QMS 1011 or consent of instructor. Lecture: 0.6 credits (9 contact hours). Component: Lecture
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QMS 1013: Systems for Quality Improvement
0.60 Credits
Hopkinsville Community College
Hours: 0.6 Course ID: 005167 Integrated quality systems and operations that produce high levels of employee and intra-organizational commitment. Prerequisite: QMS 1012 or consent of instructor. Lecture: 0.6 credits (9 contact hours). Component: Lecture
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QMS 1014: Quality Planning for Continuous Improvement
0.60 Credits
Hopkinsville Community College
Hours: 0.6 Course ID: 005168 Organizational-wide planning techniques and processes focused on long-term quality improvement. Prerequisite: QMS 1013 or consent of instructor. Lecture: 0.6 credits (9 contact hours). Component: Lecture
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QMS 1015: People Power:The Key to Quality Improvement
0.60 Credits
Hopkinsville Community College
Hours: 0.6 Course ID: 005169 Maximizing the capabilities of people by creating a fun and positive work environment. Prerequisite: QMS 1014 or consent of instructor. Lecture: 0.6 credit (9 contact hours). Component: Lecture
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QMS 151: Metrology and Inspection
1.00 Credits
Hopkinsville Community College
Hours: 3 Course ID: 001966 Students are involved in measuration, instrument reading and calibration, materials and parts inspection. Emphasis is given to hands-on practice and familiarity with many different instruments and inspection tools and processes. Lecture: 1 credit (15 contact hours); Laboratory: 2 credits (60 contact hours). Prerequisite: QMS 101 and BRS 101 or Consent of Instructor. Component: Laboratory, Lecture
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QMS 201: Customer Service Improvement Skills
3.00 Credits
Hopkinsville Community College
Hours: 3 Course ID: 004465 Students will develop cognitive processes and behavioral skills needed to improve personal and work group effectiveness. Techniques are discussed and demonstrated in assessing internal and external customer needs and develop plans for delivery of quality customer service. Topics include customer's point of view benchmarking quality customer service processes, developing partnerships with customers, measuring customer satisfaction, self-evaluation, personal mission statements, time management, communication and listening techniques, coaching, mentoring, group problem solving, and decision making techniques. Lecture: 3 credits (45 contact hours). Prerequisite: QMS 101 or Consent of Instructor. Component: Lecture
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QMS 202: Performance Management
3.00 Credits
Hopkinsville Community College
Hours: 3 Course ID: 000869 Students are introduced to a systematic, data-oriented approach to managing people for maximizing performance and quality. Data are used to measure and evaluate effectiveness of performance. Organizational and individual behavior will be studied in the context of increasing performance and quality. Lecture: 3 credits (45 contact hours). *M* Component: Lecture
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