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Course Criteria
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3.00 Credits
Provides students with the knowledge and skills necessary to install, configure, and administer Microsoft Windows Active Directory services. Focuses on implementing Group Policy and understanding the Group Policy tasks required to centrally manage users and computers. Prerequisite: IT 105 or Consent of Instructor. Lecture/Lab: 3.0 credits (60 contact hours).
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0.75 Credits
Introduces advanced tasks related to PC hardware components, power components, and peripherals. Prerequisite: IT 105 or consent of instructor. Lecture 0.5 credit (7.5 contact hours). Laboratory: 0.25 credit (7.5 contact hours).
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0.75 Credits
Introduces advanced tasks related to diagnostics, PC system utilities, and recovery methods. Prerequisite: IT 2051 or consent of instructor. Lecture: 0.5 credit (7.5 contact hours), Laboratory: 0.25 credit (7.5 contact hours).
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0.75 Credits
Introduces advanced tasks related to operating system maintenance, device drivers, firmware, and security. Prerequisite: IT 2052 or consent of instructor. Lecture: 0.5 credit (7.5 contact hours). Laboratory: 0.25 credit (7.5 contact hours).
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0.75 Credits
Introduces advanced tasks related to networking, network protocols, diagnosing, and troubleshooting network connection issues. Prerequisite: IT 2053 or consent of instructor. Lecture: 0.5 credit (7.5 contact hours). Laboratory: 0.25 credit (7.5 contact hours).
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3.00 Credits
Introduces end user support and computer management including skills and knowledge required to support users who run current Windows client operating systems in corporate, small business, or home environments. Includes experience with installing, configuring and troubleshooting Windows client operating systems in both Active Directory and workgroup environments. Prerequisite: (IT 105 and IT 205) OR (ET232 and ET 234) OR current A+ certification. Lecture: 3 credits (45 contact hours).
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3.00 Credits
Key concepts of application support focusing on skills and knowledge necessary to provide support to end users running the Microsoft Office suite of desktop applications on the current Microsoft Windows operating systems in corporate, small business, or home environments. Experience in installing, configuring, and troubleshooting computer applications including Microsoft Word, Excel, Power Point, Outlook, Outlook Express and Internet Explorer. Prerequisite: IT 210 and (CIS 130 or ET107). Lecture: 3 credits (45 contact hours).
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4.00 Credits
Covers the technologies and protocols needed to design and implement a converged switched network. Teaches the hierarchical network design model and how to select devices for each layer, switch configuration for basic functionality, implement Virtual LANs, VTP, and later-VLAN routing in a converged network and the various implementations of Spanning Tree Protocol in a converged network. Prerequisite: IT 120 or Consent of instructor. Lecture: 4 credits (60 contact hours).
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4.00 Credits
Discusses the WAN technologies and network services required by converged applications in Enterprise Networks. Covers implementation and configuration of common data link protocols and application of WAN security concepts, principles of traffic, access control and addressing services. Teaches how to detect troubleshoot, and correct common enterprise network implementation issues. Prerequisite: (IT 122 and IT 220) or Consent of Instructor. Lecture: 4 credits (60 contact hours).
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4.00 Credits
Familiarizes students with the equipment applications and protocols installed in enterprise networks, with a focus on switched networks, IP Telephony requirements, and security. Introduces advanced routing protocols such as Enhanced Interior Gateway Routing Protocol (EIGRP) and Open Shortest Path First (OSPF) Protocol. Prerequisite: IT 123 or consent of the instructor. Lecture: 4 credits (60 contact hours).
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