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Course Criteria
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4.00 Credits
Prerequisites: HSP* K100, HSP* K108, HSP* K210. This course is an introduction to the production and quality control of baked items and pastries with intensive hands-on laboratory training.
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3.00 Credits
This course introduces students to wines, beers, spirits, and the technical aspects of the products. Viticulture, wine making, the distillation process, and the methods of making malt beverages are investigated. Students will explore the business aspects of buying, selling, and serving these products and the implications of liability and health in a contemporary society.
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3.00 Credits
This course will focus on the relationship and interaction between the customer and the hospitality employee. A thorough investigation of the various aspects of communications between people will be studied. Students will learn effective communication skills in customer service and will implement these skills through role-playing and hands-on training.
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3.00 Credits
This course introduces the student to the various operational aspects of the gaming industry. An overview of the current trends in the industry, the casino environment, marketing and financial concepts relevant to the industry will be addressed.
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4.00 Credits
Prerequisites: ACC* K111, HSP* K100, HSP* K108. This course introduces the students to the management of a casino including staffing, the floor pit, credit control, cash and chip control, and internal security. Students are introduced to the basic rules and supervision of the major casino games.
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4.00 Credits
Prerequisites: HSP* K112, HSP* K108. This course teaches students to plan, prepare, and serve full-course ethnic meals. Student teams have the opportunity to practice advanced culinary, and management techniques. An analysis of costs, labor, production, management, and success of the team effort will be completed.
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4.00 Credits
Prerequisite: HSP* K100. This course focuses on the management of the various lodging options available to commercial and leisure travelers. The course will also focus on hotel/motel front office supervision and other management considerations in arranging the lodging.
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4.00 Credits
Prerequisites: ACC* K111, HSP* K100. This course is designed to familiarize the students with the sales and marketing practices used in the tourism field. Market analysis, methods of advertising, promotion, pricing, and sales techniques will be addressed.
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4.00 Credits
Prerequisite: HSP* K100. This course is an introduction to the operations of the retail travel agency. Students will be provided an overview of computerized airline reservation systems, passenger tariffs, and ticketing procedures.
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3.00 Credits
Prerequisites: HSP* K112, HSP* K152, HSP* K243, HSP* K247. This course is an on-the-job practical experience to reinforce the principal techniques and procedures presented in the classroom and lab. Students seek their own employment in an approved hospitality position and are evaluated by their employers, the program coordinator, and by the quality of their written assignments. Students meet for a cooperative, professional seminar and individually with the program coordinator several times throughout the semester.
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