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Course Criteria
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3.00 Credits
Use of Windows, word processing programs, spreadsheets, and presentation graphies. Emphasis placed on use in medical or dental offices.
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1.00 Credits
Basic theory and practice; Analyze/interpret business transctions/reports including balance sheet, accounts receivable/payable, aged analysis, income statement etc.; T-accounts; Record keeping and reporting including withholdings; Budgeting principles; Payroll; B&O taxes; collection agencies; credit card purchases.
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1.00 Credits
Selecting and training employees; Employee orientation; Wage determination; Employee evaluation/appraisals; Employment law including Wage and Hour; Motivation; Job descriptions; Confidentiality; Accommodating employees with special needs; Policy and Procedure Manuals; Dealing with co-worker complaints, unions, grievances.
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3.00 Credits
Extensive, in-depth, hands-on approach to word processing functions (merges, labels, pagination, headers/footers, macros, math. equations, search/replace, outlines and tables). graphics and introduction to desktop publishing.
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1.00 Credits
Marketing mix; investigation/research demographic audiences; collection/analysis/implementation of results to provide better services within target area; Tracking advertising dollars; Utilization of media; Participation in Open Houses/Community Fairs/Booths; Practice Brochures.
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2.00 Credits
Hands-on application of desktop publishing software used to prepare brochures, newsletters, graphic media and other published documents. Involves use of digital camera, scanner plus materials and equipment used in the industry.
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1.00 - 3.00 Credits
Specific topics presented in seminar and/or research in a medical, legal, and/or executive office or setting. Supervised work experience, simulated office or internship or combination thereof. May involve library and/or laboratory research. May be repeated to maximum of six hours.
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1.00 Credits
A five-week course covering meeting management, problem solving, delegation, motivation, communication skills, conflict resolution, and negotiation skills. Students will design and implement a community service project applying leadership and teamwork principles.
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1.00 Credits
A five-week course in which the student prepares for the job search by composing resumes and letters of application. SWOT analysis, salary research, statement of worth; includes building a professional portfolio and participating in a mock interview.
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1.00 Credits
A five-week course emphasizing essential professional courtesies, introductions, gift giving, meeting arrangements dining tips. Emphasis on both American and international cultures.
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