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Course Criteria
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3.00 Credits
The course focuses on the unique challenges of managing services and delivering quality service to customers. The attraction, retention, and building of strong customer relationships through quality service(s) are at the heart of the course content. The course is equally applicable to organizations whose core product is service (e.g., banks, transportation companies, hotels, hospitals, educational institutions, professional services, telecommunication, etc.) and to organizations that depend on service excellence for competitive advantage (e.g., high technology manufacturers, automotive, industrial products, etc.). Classroom sessions may consist of a mixture of short lectures, student discussions of material and assignments, case discussions, media presentations, active learning exercises, and guest speakers. Offered: Spring
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3.00 Credits
Review of the basic elements of employed performance with analysis of the factors involved in employment, placement and personnel planning. This course blends theory and practice so the student may better understand the policies and procedures required for recruitment selection and personnel planning. Offered: Summer
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3.00 Credits
The primary objective of this course is to provide student's with an integrative view of the purchasing and logistic functions and the role they play in the overall operations of the organization. The use and applications of information systems (SAP ECC) in the purchasing and logistic functions is included in the course. The information system will provide a foundation for the understanding of the integrative nature of the business organization today. Offered: Fall, Summer
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3.00 Credits
The capstone course for the MBA. The course assumes that the company success depends upon formulation of an astute game plan and the ability to implement and execute that game plan proficiently. The purpose of the class is to enable students to think strategically,consider the total enterprise, and to make long-term decisions in a global market environment. A prerequisite for the Integrative Case Study. Prerequisite: Must be in last semester of course work and have approval of advisor Offered: Fall, spring
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3.00 Credits
Investigation into special areas in management under the direction of a faculty member. Prerequisite: Graduate Standing and approval of the instructor, department chair, and Associate Dean Offered: Fall, Spring, Summer
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1.00 Credits
Computers are an integral part of all business activities and careers. This course is designed to introduce potential business majors to enterprise resource planning software. Students will be introduced to basic business transactions using SAP enterprise resource planning software. Offered: Other
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3.00 Credits
Computers are an integral part of all business activities and careers. This course is designed to introduce potential business majors to the understanding of the roles of computers in business information systems and to learn the basic skills of business software which are essential to support business activities. Students will obtain valuable information technology knowledge and skills needed in all areas of business. Students will be introduced to the history of computing; components of a personal computer; word processing application software, spreadsheets, databases, presentation graphics, e-mail, Internet tools. In addition, students will be introduced to basic business transactions using SAP enterprise resource planning software. Offered: Fall, Spring, Summer
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3.00 Credits
Systems concepts; system components and relationships; cost/value and quality of information; competitive advantage and information; specification, design and re-engineering of information systems; application versus system software; package software solutions; procedural versus non-procedural languages; object oriented design; database features; functions and architecture; networks telecommunication systems and application; characteristics of IS professionals and career paths; knowledge work productivity concepts; software functionality to support personal and group productivity; organization and management of software and data; accessing organization data, accessing external data; selecting a computer solution; developing a macro program by doing; designing and implementing a user interface; developing a solution using database software; refining and extending individual and group information management activities. Prerequisite: MISY 1373 Offered: Other
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3.00 Credits
This is an introductory course on web site development. It starts with a broad overview of the Internet, communication protocols, search engines, and browsers. In addition, it presents mastering the fundamentals of HTML and using Microsoft Front Page to author web sites with a focus on using graphics and multimedia to create web pages. The course also discusses topics such as domain registration, information privacy, and copyright protection. Prerequisite: MISY 1373 Offered: Other
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3.00 Credits
This course gives an overview of why information systems are so important today and how they are transforming organizations and management. The students will understand the relationship between the various types of information systems. They will learn to analyze the relationship between information systems and organizations. Also, students will learn how a database management system organizes information. Students would compare the various types of telecommunications networks and network services and become knowledgeable about new business applications, such as Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), and Knowledge Management (KM). The course also covers how the internet can be used for electronic commerce and for electronic business, how the internet is becoming the foundation for new business models, new business processes, and new ways of distributing knowledge. The students will develop proficiency in using application tools such as spreadsheet and database for development of Information Systems. In addition, the students are introduced to basic business transactions using SAP- a widely used Enterprise Resource Planning (ERP) software among the Fortune 500 companies. Prerequisite: MISY 1373 Offered: Fall, Spring, Summer
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