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HMGT 2640: Hospitality Human Resource Management
3.00 Credits
Walters State Community College
This is the critical area of concern for the future. Learn how to recruit and retain high-caliber employees in tomorrow's shrinking labor pool. Understand the technical and legal challenges of hospitality human resource management. Apply the specifi cs of recruiting competent people, dealing with labor unions, offering benefi t programs, and much more. Based on U.S. labor law, including the new Americans with Disabilities Act (ADA), this course is a must for anyone in operations management. S
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HMGT 2660: Tourism and the Hospitality Industry
3.00 Credits
Walters State Community College
Provides a true introduction to tourism. Takes a social science perspective to give students a thorough understanding of the broad range of factors that infl uence and are affected by tourism. Also shows tourism in action, with sections on research methods, marketing, planning, and other applications. Provides the fi rm foundation students need for higher-level tourism courses. As required
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HMGT 2670: Front Offi ce Procedures
3.00 Credits
Walters State Community College
Features information on today's front offi ce computer technology, yield management, and reservation systems. Helps students understand the effects of the front offi ce on the overall operation of a hotel and works step-by-step through the front offi ce guest cycle. Outlines the role of front offi ce management and discusses how guest concerns shape management strategies and procedures for front offi ce tasks. F
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HMGT 2685: Housekeeping Management
3.00 Credits
Walters State Community College
Learn what it takes to manage this vital department. Provides a thorough overview, from the big picture of maintaining a quality staff, planning, and organizing, to the technical details of cleaning each area of the hotel. Covers the new pressures and demands facing housekeeping executives and shows how you can make a difference in determining whether or not guests return to your property. As required
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HMGT 2700: Food and Beverage Service
3.00 Credits
Walters State Community College
Discover how to plan for and manage the different types of food and beverage operations in a hotel, including coffee shops, gourmet dining rooms, room service, banquets, lounges, and entertainment/showrooms. As required
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HMGT 2715: Hospitality Industry Training
3.00 Credits
Walters State Community College
Training is the key to enhancing employee productivity and keeping employees motivated. Here's the help you need to develop, conduct and evaluate one-on-one and group training that will reduce turnover, improve employees' job performance, and help your organization attain its goals. This course is full of ideas you can easily put into action! As required
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HMGT 2730: Marketing of Hospitality Services
3.00 Credits
Walters State Community College
Learn how to use proven marketing techniques to improve business at your property; clearly spells out how to develop, implement, and evaluate a marketing plan; helps you see how to identify and reach the customers you want using marketing tactics specifi c to hospitality services. As required
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HMGT 2765: Hospitality Law
3.00 Credits
Walters State Community College
Explains the legal considerations of hospitality property management in straight-forward, easy-to-understand terms. Refl ects the most recent changes in legislation affecting the hospitality operations and helps students learn to recognize legal pitfalls before they become problems. Includes comprehensive sections on food and beverage laws. As required
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HMGT 2770: Hospitality Sales and Marketing
3.00 Credits
Walters State Community College
Covers how to plan and implement effective marketing and promotional strategies - knowledge that will be critical for the success of any property. Provides tips for increasing revenue through a variety of means, from menus to telemarketing, and describes how to handle numerous selling situations. S
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HMGT 2805: Convention Management and Service
3.00 Credits
Walters State Community College
Shows you how to increase your property's convention and meeting business through improved marketing and better service. Learn how to address meeting planners' needs and concerns confi dently, creatively, and effectively. Take advantage of unique ideas for servicing groups during their stay. F
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