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AOT 121: Transcription
3.00 Credits
York Technical College
This course provides experiences in transcribing documents from dictation. Emphasis is placed on development of accuracy, effective listening techniques, and proper punctuation of business documents.
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AOT 133: Professional Development
3.00 Credits
York Technical College
This course emphasizes development of personal and professional skills required of an office worker in areas such as projecting a professional image, job seeking skills, office etiquette, ethics, and time and stress management.
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AOT 134: Office Communications
3.00 Credits
York Technical College
This course is a study of grammar, punctuation, and written communication skills for the office environment.
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AOT 135: Data Entry
3.00 Credits
York Technical College
This course introduces data entry techniques.
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AOT 135 - Data Entry
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AOT 143: Office Systems and Procedures
3.00 Credits
York Technical College
This course emphasizes procedures and applications used in the office environment.
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AOT 143 - Office Systems and Procedures
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AOT 144: Legal Office Procedures
3.00 Credits
York Technical College
This course covers the application of office procedures necessary to perform effectively and efficiently in the legal office environment.
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AOT 165: Information Processing Softwar
3.00 Credits
York Technical College
This course includes applications of information processing software. Emphasis is placed on functions for acceptable document formatting and processing.
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AOT 167: Information Processing Applica
3.00 Credits
York Technical College
This course emphasizes applications and features of information processing software.
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AOT 180: Customer Service
3.00 Credits
York Technical College
This course is a study of issues in the workplace relating to effective customer service. The course includes topics such as oral, written, verbal and nonverbal communicatoin skills, effective telephone techniques and cultural diversity in the workplace.
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AOT 213: Legal Document Production
3.00 Credits
York Technical College
This course introduces legal terminology and covers the production of documents found in the legal office environment. Emphasis is on productivity and excellence in legal document production.
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